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I subscribed photography plan but I can't use photoshop because of creative cloud.

New Here ,
Aug 10, 2020

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I subscribed photography plan but I can't use photoshop because of creative cloud.

When I subscribed first, I installed creative cloud and photoshop.

Some days later, I entered my photoshop. 

But it connects to creative cloud and they said "we can't connect to Adobe server".

"Check your firewall settings and make sure your computer's time settings are correct."

I did various solutions. But I can't use photoshop about 10 days although I bought plan.

How can I doooooooooooo

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I subscribed photography plan but I can't use photoshop because of creative cloud.

New Here ,
Aug 10, 2020

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I subscribed photography plan but I can't use photoshop because of creative cloud.

When I subscribed first, I installed creative cloud and photoshop.

Some days later, I entered my photoshop. 

But it connects to creative cloud and they said "we can't connect to Adobe server".

"Check your firewall settings and make sure your computer's time settings are correct."

I did various solutions. But I can't use photoshop about 10 days although I bought plan.

How can I doooooooooooo

Topics

How to, Problem or error

Views

31

Likes

Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 10, 2020

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I suggest you unistall Photoshop, using the drop-down menu in the Creative Cloud app, and reinstall it again. If that doesn't solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling Photoshop again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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