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I've enabled graphics processor, but I cannot use perspective warp.

New Here ,
Jul 29, 2020

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I've updated the newest version of Photoshop 2020 (MAC) today. But I cannot use perspective warp.

The pop-off window shows, "Could not complete your request because the graphics processor must be enabled in Preferences." 

Then I tried to open Preferences-Performance, and the "Use Graphics Processor" is on. I clicked "Advanced Settings...", the Drawing Mode is Advance.

 

Can anyone help me with this? I need to use perspective warp. Thanks!

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Correct answer by Ged Traynor | Adobe Community Professional

I'm afraid the only option you have at the moment is to revert back to version 21.1.3, you can do that from the Creative Cloud app

2020-07-30 18_17_39-Window.png

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I've enabled graphics processor, but I cannot use perspective warp.

New Here ,
Jul 29, 2020

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I've updated the newest version of Photoshop 2020 (MAC) today. But I cannot use perspective warp.

The pop-off window shows, "Could not complete your request because the graphics processor must be enabled in Preferences." 

Then I tried to open Preferences-Performance, and the "Use Graphics Processor" is on. I clicked "Advanced Settings...", the Drawing Mode is Advance.

 

Can anyone help me with this? I need to use perspective warp. Thanks!

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

I'm afraid the only option you have at the moment is to revert back to version 21.1.3, you can do that from the Creative Cloud app

2020-07-30 18_17_39-Window.png

Topics

Bug, FAQ, Mac, Performance

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69

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Adobe Community Professional ,
Jul 29, 2020

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Hi!

 

Have you checked to see if you need to update your Graphics processor card?

Michelle

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New Here ,
Jul 30, 2020

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Hi Michelle,

 

Do you know how to update the graphics processor card? I want to give it a try! 

BTW, The perspective warp function is working the day before I updated to the newest version.

 

Stella

 

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Adobe Community Professional ,
Jul 30, 2020

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Hi Stella,

 

I just wanted to make sure you saw Ged's informaiton below! Let us know how it goes.

Michelle

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Adobe Community Professional ,
Jul 30, 2020

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Hi

There's issues with Photoshop version 21.2 and 21.2.1 and some older GPU's

It started when Adobe released version 21.2, I had the issue with an old AMD GPU, upgraded that to a Nvidia 2018 2GB quadro p620 and version 21.2 still wouldn't detect it, after updating to version 21.2.1 the newer GPU was detected again, although this is not the case for all people, more info

https://feedback.photoshop.com/photoshop_family/topics/bug-in-photoshop-version-21-2-not-detecting-o...

 

Did you check to see if OpenCL is enabled in the advanced settings

2020-07-30 16_51_32-Preferences.png

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Adobe Community Professional ,
Jul 30, 2020

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Thanks Ged! This is great information.

 

Stella, let us know if this takes care of it, or if you still need help.

Michelle

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New Here ,
Jul 30, 2020

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Hi Michelle, I've reverted back to the old version and got my perspective warp function back. Thanks!

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New Here ,
Jul 30, 2020

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Hi Ged,

 

Thanks for the explanation. The "Use OpenCL" is greyed from my site. 

Screenshot 2020-07-30 10.34.13.png

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Adobe Community Professional ,
Jul 30, 2020

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I'm afraid the only option you have at the moment is to revert back to version 21.1.3, you can do that from the Creative Cloud app

2020-07-30 18_17_39-Window.png

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New Here ,
Jul 30, 2020

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Thank you Ged, got the perspective warp function back!

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