I want to cancel the payment for Photoshop.

New Here ,
Dec 25, 2020

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I didn't cancel the free use.
So the payment was made. Please cancel this payment.

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I want to cancel the payment for Photoshop.

New Here ,
Dec 25, 2020

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I didn't cancel the free use.
So the payment was made. Please cancel this payment.

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Windows

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34

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Dec 25, 2020 0
Adobe Community Professional ,
Dec 25, 2020

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Access your account via the Creative Cloud app and cancel your Plan there.

 

 

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Dec 25, 2020 0
Adobe Community Professional ,
Dec 25, 2020

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Sign into your Adobe account via the Creative Cloud app and cancel your plan there.

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Dec 25, 2020 0
Adobe Community Professional ,
Dec 26, 2020

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Hello @eulhawn5E73,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Dec 26, 2020 0