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Illustrator and Photoshop cc 2018 space bar shortcut for hand tool not working

Explorer ,
Nov 02, 2017

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I reset the preference

did control/alt/cmd and shift keys while i opened illustrator and it still doesn't work.

Does anyone have a solution?

Not really a fix, but I was having the same problem after I updated (I'm on a Mac). Resetting prefs didn't work. Mine started working again when I quit Safari and Chrome whilst Illustrator was open. Which makes me think it's related browsers using the space bar for page down – which other people have mentioned.

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Illustrator and Photoshop cc 2018 space bar shortcut for hand tool not working

Explorer ,
Nov 02, 2017

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I reset the preference

did control/alt/cmd and shift keys while i opened illustrator and it still doesn't work.

Does anyone have a solution?

Not really a fix, but I was having the same problem after I updated (I'm on a Mac). Resetting prefs didn't work. Mine started working again when I quit Safari and Chrome whilst Illustrator was open. Which makes me think it's related browsers using the space bar for page down – which other people have mentioned.

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Adobe Community Professional ,
Nov 02, 2017

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reset your preferences by renaming the preference files:

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

photoshop:  https://forums.adobe.com/thread/375776

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Explorer ,
Nov 02, 2017

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Thanks but it still doesn't work.

It was working until I updated to CC 2018 now it doesn't work version 22

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Engaged ,
Nov 03, 2017

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Are you on mac or windows? Some forum discussions mention windows mouse and touchpad settings causing the spacebar shortcut to stop working,


Spacebar shortcut is not working.

Hand tool (spacebar) isn't working

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Adobe Community Professional ,
Nov 03, 2017

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Explorer ,
Nov 03, 2017

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I'm on a mac

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New Here ,
Nov 15, 2017

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I have the same problem since last updated the software the space bar shortcut doesn't work in Ai, Ps and Id but in Xd it works. I have MacOs High Sierra. I haven't found any suggestion that would work.

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Explorer ,
Nov 15, 2017

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It works now. I think they fixed it in the update or could have been that I updated my OS X. I'm on Sierra

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New Here ,
Nov 15, 2017

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Not really a fix, but I was having the same problem after I updated (I'm on a Mac). Resetting prefs didn't work. Mine started working again when I quit Safari and Chrome whilst Illustrator was open. Which makes me think it's related browsers using the space bar for page down – which other people have mentioned.

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New Here ,
Mar 01, 2018

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Thank you! I have been reading pages of related problems, and nothing I tried worked. Your "not a fix" fix worked!

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Explorer ,
Jan 11, 2020

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Thank you so much for this advice! Been having this bug for years, here I am, in 2020, and still not patched by Adobe. I thought a subscription model was supposed to speed up patches like these but guess not.

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Explorer ,
Apr 15, 2018

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For anyone searching for a fix for this bug on Mac os High Sierra 10.13.4.

Usually this starts when you open Safari first than Illustrator, in the moment it stop working, just fully close your safari browser (cmd+Q) and the space bar in illustrator will start working again. If you open safari again it shouldn't be bugging any more.

It would be nice os Adobe check up on this little bug... It’s kinda annoying.

Cheers!

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New Here ,
Jun 12, 2018

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Thanks for this. I had the same problem and closing Safari fixed it. I'm surprised that Adobe hasn't fixed it yet.

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New Here ,
Sep 05, 2018

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Thanks so much! Its working now!

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