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Image becomes corrupted with blocks of missing pixels and repeated patterns

New Here ,
Sep 17, 2020 Sep 17, 2020

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  • While working on a document in photoshop, the image spontaneously corrupts. Blocks of pixels are deleted, and repeated blocks of patterns and colors appear.

  • Additional actions, including "undo," creates more corruption. The corruption continues to worsen with each action taken until I quit and relaunch Photoshop.

  • After quitting and relaunching Photoshop and re-opening the file, I see that additional corruption has occurred since I quit Photoshop. However, working on the document no longer creates additional corruption.
  • The pixels are actually modified (i.e. deleted or replaced with a different color). Deleting layer masks and adjustment layers does not resolve the issue.
  • This issue has occured in five different documents on three different days.

 

I do not believe this is related to the extention Coolorus as the same issue occured on a different document prior to installing Coolorus.

Immediately after corruption appearedImmediately after corruption appeared

 

 

 

After quitting and relaunching Photoshop, more corruption has appearedAfter quitting and relaunching Photoshop, more corruption has appeared

 

 

 

 

 

 

 

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correct answers 1 Correct answer

Community Expert , Sep 17, 2020 Sep 17, 2020

Sorry, sometimes it's best to start with the simplest and most obvious: corrupted settings file.

 

Try a Preferences Reset first:

 

reset prefs 2020.png

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Adobe
Community Expert ,
Sep 17, 2020 Sep 17, 2020

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Sorry, sometimes it's best to start with the simplest and most obvious: corrupted settings file.

 

Try a Preferences Reset first:

 

reset prefs 2020.png

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New Here ,
Jan 24, 2022 Jan 24, 2022

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I'm having this problem too.  Reset preferences and didn't seem to make a difference.  Any other ideas?

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LEGEND ,
Jan 24, 2022 Jan 24, 2022

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I'm having this problem too.  Reset preferences and didn't seem to make a difference.  Any other ideas?


By @jeffv52793039

 

First, try disabling GPU in the preferences (Preformance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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