Image in workspace disapears as I resize PS window [OSX]

Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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Hi all, 

 

Not too sure how to troubleshoot this. I can't see any content in my PS window in full size. If I resize the window to a smaller window the image appears. 

 

Happens for all images, all the time. See screen recording for a sample.

 

I did a reset of the workspace. 

 

Any idea how to fix this?

 

Thanks, 

Séb

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Community Beginner , Feb 14, 2021 Feb 14, 2021
I uninstalled PS and installed again and the problem was solved.   

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Adobe Community Professional ,
Feb 07, 2021 Feb 07, 2021

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Hi Seb.  That's a strange one.  I don't know much about OSX.  Can you tell us what version you are running?

What are your GPU settings in Preferences > Performance?  You could try turning off 'Use Graphics Processor' to rule it out.

I hesitate to suggest restting Preferences at this stage, as it is a PITA putting things back to how you want them, and I am not so sure it would help anyway.  GPU is still my best guess, but I am not a Mac user.

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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Hi, Thanks for your answer. 

OSX versuion: 10.14.6 (18G7016)

PS: 22.1.1

 

Please find here my Performance settings: 

Screenshot 2021-02-07 at 11.03.35.png

I tried to disable Graphics Processor but it didn't change the behaviour. 

Thanks for your help.

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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I think that this is the exact same problem that I'm having.  It just started yesterday.  Everything was working fine, and then suddenly every photo that I open just shows a small sliver of the image at the top of the screen.  The only way that I can see it is to magnify a bunch of times and even then, it only shows about half of the image.

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Community Beginner ,
Feb 14, 2021 Feb 14, 2021

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I uninstalled PS and installed again and the problem was solved. 

 

 

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