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Images not loading in photoshop....

New Here ,
May 11, 2021 May 11, 2021

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Everything had been working fine until about a week ago, I've been unable to open stock images or my photographs to edit. They either do not show up, or only a portion of the image is visible. I was getting an ICC profile error (I'm clueless). I made sure I had the latest version, restarted my computer and things seemed back to normal, however today, I am back to square one...someone help me please.

Screen Shot 2021-05-07 at 9.10.18 AM.png

 

Screen Shot 2021-05-11 at 9.34.47 AM.png

 

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correct answers 1 Correct answer

Community Expert , May 11, 2021 May 11, 2021

The latest update is having issues with not recognizing mid-range GPUs. Roll back to the previous build and see if the issue persists.

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Community Expert ,
May 11, 2021 May 11, 2021

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The latest update is having issues with not recognizing mid-range GPUs. Roll back to the previous build and see if the issue persists.

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New Here ,
May 19, 2021 May 19, 2021

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Another issue came up recently, so I ended up uninstalling and then reinstalling the program...fingers crossed, currently working.

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