Images not showing up in Photoshop 2020 on Mac

[TraceyLeeBrock]

Hi there, 

I used to use photoshop a lot but haven't needed to for some time. I have an adobe subscription and have updated it and not sure if it's because I have changed the setting by mistake or if I am doing something wrong. When I open a new photo to work with (wanting to delete a background) I can see the image in my layers but not on my work area (or whatever you call it) Can anyone please help.

Thank you Tracey 

{Thread title renamed by moderator}

[nikunj.m · Accepted solution]

Hi Tracey,

Would you mind going to the Preferences for Photoshop, then Performance and uncheck the option to Use Graphics Processor? Once done, quit and relaunch Photoshop to open the image check if that helps.

If that helps, you can try the article below.

https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html

Regards,

Nikunj

[Wesley21836548obtg]

Hi, im having the same problem. But i cannot uncheck the GPU checkbox in my preferences. Any idea's how to solve it?

[TraceyLeeBrock]

Thank you so very much! This worked! I really appreciate it!🙌

[Nomi25942968ofnc]

i have this problam in photoshop 7.0