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Impossible to save in format PDF

Community Beginner ,
May 26, 2020 May 26, 2020

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Hi,

I have an issue since today.
I am on Photoshop CS3 (yes, it's old, but it works well), on a Mac Book Pro, and I want to save my cover book as a PDF for printing book.
But, it does not work, even though it worked few days ago. It tells me: "unable to save due to a program error".

So, do you have a solution for me ?

Thanks a lot.
Nadege.

 

 

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Community Expert ,
May 26, 2020 May 26, 2020

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What is the file size and is the image a psb or psd?

~ Jane

 

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Community Beginner ,
May 26, 2020 May 26, 2020

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Hello Jane,

The file size : 2858x2020px - 300 pixels/pouce
It's a PSD image.

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Community Expert ,
May 26, 2020 May 26, 2020

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Hi Nadege,

  • There is a size limit in mb, but I can't find it right now. What is the file size?
  • Are you working in 8- or 16- or 32-bit?
  • Is it only this file or all files?
  • Try saving this, then make a copy and see if you can make the copy smaller by merging layers and deleting alpha channels (saved selections). If it's 32-bit, change it to 16-bit.

~ Jane

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Community Beginner ,
May 27, 2020 May 27, 2020

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Hello,

Sorry, yesterday, I did not see your answer. So...
- The file is 63,8 Mo
- How do I know if I work on 8, 16 or 32-bit ?
- it's for all the files. I tried with a 6,4 Mo file and it doesn't work either.

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Community Expert ,
May 26, 2020 May 26, 2020

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Which OS and version?

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Community Beginner ,
May 26, 2020 May 26, 2020

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I'm on High Sierra 10.13

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Community Expert ,
May 26, 2020 May 26, 2020

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You could try downloading the trial version of Photoshop 19.1.6 and see if that would work.

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Community Beginner ,
May 26, 2020 May 26, 2020

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Yes but I need Photoshop for all the time, not just a trial version (and it's too expansive for me).
I am a writer, I need to make my cover on Photoshop and save it as pdf 😞

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Community Expert ,
May 26, 2020 May 26, 2020

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You can try resetting your Photoshop Preferences:

Close Photoshop

Press  and hold down Cmd-Opt-Shift and click on the Photoshop icon to launch the program.

You'll be asked to delete the settings file, agree to that and let Photoshop finish loading.

 

Then try Photoshop PDF again.

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Community Beginner ,
May 27, 2020 May 27, 2020

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@gener7 : if I do that, isn't there a risk to lose all my Photoshop data, and that it won't work anymore? (sorry, i'm newbie)

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LEGEND ,
May 27, 2020 May 27, 2020

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Yes, you risk losing Photoshop. It is ABSOLUTELY IMPOSSIBLE to install CS3 any more so I suggest you don't mess with anything. No other Adobe software. Freeze your system. No updates. No internet connection.

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Community Beginner ,
May 27, 2020 May 27, 2020

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Waouh, you're scaring me 😕

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Community Expert ,
May 27, 2020 May 27, 2020

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You might consider the Photography Plan, it includes the latest version of Photoshop (2020) and upgrades as they become available and Lightroom plus some cloud storage and it costs around $10 a month.

 

Does the rest of your book consist mostly of images or text?

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Community Beginner ,
May 27, 2020 May 27, 2020

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UPDATE :

 

I try a trial version of Photoshop.
It worked well until I made :
edit > color settings > CMYK > Custom CMYK > Total Ink Limit (I put it at 240% instead of 300%)

I try to undo and put it again at 300%, but it doesn't work.

Do you know how to remove this ?

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Community Expert ,
May 27, 2020 May 27, 2020

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Why are you converting your image to CMYK – keep to RGB color mode.

As I asked earlier, is this book mainly illustrated or mainly text based?

 

 

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Community Beginner ,
May 27, 2020 May 27, 2020

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@Derek_Cross

I converting in CMYK because for printed book it's better (I can't explain you why, but I follow advices of printer and other authors independently published).
No, my book is not an illustrated book. It's a novel.

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Community Expert ,
May 27, 2020 May 27, 2020

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Hi

The advice you are reading is twenty years old. InDesign Secrets explains it here:

https://indesignsecrets.com/import-rgb-images-indesign-convert-cmyk-export.php

~ Jane

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Community Expert ,
May 27, 2020 May 27, 2020

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Creative Suite 1, 2 and 3 are officially dead.  The activation servers are gone and support has ended.  You use discontinued products at your own risk. 


MODERN OPTIONS:
Photoshop Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription)
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps Plan (31 + apps & services)
https://www.adobe.com/creativecloud/plans.html

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Creative Suite is no longer sold by legitimate vendors in any country.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
May 27, 2020 May 27, 2020

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Don't convert your cover to CMYK, keep it in RGB and select PDF/X-4 for the PDF for your printer, unless your printer is out-of-date and uses an earlier PDF spec.

Which application do you use to produce the text pages for your printer?

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Community Beginner ,
May 28, 2020 May 28, 2020

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LATEST

In fact, Derek, I don't use anything myself, I use online platforms (Ama**, Kob** and iBo***). They print my book.

Thank you for your advice. I will not use CMYK from now.

But, it doesn't help me to repare my CS3.

Is there no solution for it to save to pdf again?

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