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Installed PS 22 but it doesn't work!

New Here ,
Oct 26, 2020

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After updating Photoshop to verion 22 I can not load any photo jpg or raw  I get a Crash report which I send in. Please fix Photoshop verion 22 and Email me at xx when you do 

Thank you Richard Boyle

 

{Moderator note: removed the user email address}

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Installed PS 22 but it doesn't work!

New Here ,
Oct 26, 2020

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After updating Photoshop to verion 22 I can not load any photo jpg or raw  I get a Crash report which I send in. Please fix Photoshop verion 22 and Email me at xx when you do 

Thank you Richard Boyle

 

{Moderator note: removed the user email address}

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Problem or error

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20

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Oct 26, 2020 0
Adobe Employee ,
Oct 26, 2020

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Hi Richard,

 

We're sorry for the trouble. Are you getting a specific error message while opening the documents in Photoshop? Try the following workaround to see if that helps: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

 

Thanks,

Mohit

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