Installing an older version of photoshop

Community Beginner ,
Dec 14, 2020

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I'm running Windows 7 and the recent Photoshop update (22.1) doesn't work anymore. Is there any way to install an older version of the app or do I need to look into canceling my subscription and getting an alternative software?

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Problem or error, Windows

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Installing an older version of photoshop

Community Beginner ,
Dec 14, 2020

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I'm running Windows 7 and the recent Photoshop update (22.1) doesn't work anymore. Is there any way to install an older version of the app or do I need to look into canceling my subscription and getting an alternative software?

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Problem or error, Windows

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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Hi

You can install version 21.2.4 from the CC app

2020-12-10 11_02_07-Window.png

2020-12-14 09_08_01-Mail - Inbox - IBM Notes.png

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Dec 14, 2020 1
Adobe Community Professional ,
Dec 14, 2020

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Take a look here: Install previous versions of your Creative Cloud apps (adobe.com)

There you'll find all informations that you need.

 

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Dec 14, 2020 1
Community Beginner ,
Dec 14, 2020

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I made a mistake in my original post. I actually have version 21.2.4 installed, but I need an earlier one. The only versions in my CC app that I can install are the newest one (22.1) and the one I have, (21.2.4). The link you provided shows multiple versions available, but mine only has those two. I've tried uninstalling and reinstalling and all that, but the problem persists. 

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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You still haven't told us what the problem is, there are issues with Photoshop version 21.2.4 and ACR version 13.1, see my reply here, reverting to ACR version 12.4 addresses that particular issue

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11676695?page=1#M494280

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Dec 14, 2020 1
Community Beginner ,
Dec 14, 2020

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That did the trick, thank you so much!

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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You're welcome 🙂

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Dec 14, 2020 0
Community Beginner ,
Dec 30, 2020

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Is there a way to install versions older than what is shown in Creative Cloud? That's the issue I'm having. Thanks! 

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Dec 30, 2020 0
Adobe Community Professional ,
Dec 30, 2020

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Dec 30, 2020 1
Community Beginner ,
Dec 14, 2020

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Sorry, I actually have version 21.2.4 installed. The previous version worked, but this one doesn't.

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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Are you getting some kind of error message, what exactly doesn't work about it

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Dec 14, 2020 1
Community Beginner ,
Dec 14, 2020

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At first it showed an error message saying some .dll files are missing from my system. I tried downloading all the files, but then the program just crashes in the splash screen. This all started after I updated to 21.2.4. I made no other changes to my system previous to that. Uninstalling and reinstalling doesn't do anything either. Im guessing the .dll files are supposed to be there on some newer version of windows? Stuff like api-ms-win-core-libraryloader-l1-2-0.dll and api-ms-win-core-localization-obsolete-l1-2-0.dll.

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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See my reply above

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Dec 14, 2020 1
Adobe Community Professional ,
Dec 14, 2020

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Which version doesn't work.

Please described more detailed what you do or what you try to do

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Dec 14, 2020 1
Community Beginner ,
Dec 14, 2020

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The version 21.2.4 does not work. The CC app doesn't even let me install the newest version because it is not compatible with my system. Please see my reply to Ged Traynor for the details.

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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Dec 14, 2020 1
New Here ,
Dec 15, 2020

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Hi, I'm working on an Apple MacIntosh, so I cannot help you.
I'm sorry for this...
Dario

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Dec 15, 2020 0