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Invoking Smart Sharpen crashes Photoshop 21.1

New Here ,
Feb 27, 2020

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The title says it all. I see from the community entries that PS 21.1 is not the most stable of applications. I tried to search the forums for reference to this problem, if any, but the search engine crashed on every attempt. Sigh.

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Bug, Crash or freeze, Problem or error, Windows

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Invoking Smart Sharpen crashes Photoshop 21.1

New Here ,
Feb 27, 2020

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The title says it all. I see from the community entries that PS 21.1 is not the most stable of applications. I tried to search the forums for reference to this problem, if any, but the search engine crashed on every attempt. Sigh.

TOPICS
Bug, Crash or freeze, Problem or error, Windows

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579

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Feb 27, 2020 0
Adobe Community Professional ,
Feb 27, 2020

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Hi

Just tested on Windows 10 with PS version 21.1, smart sharpen works fine for me with either a normal layer and as a smart object. There are issues with this release but I can replicate the issue you're having

Try resetting your preferences, you may want to backup your custom settings beforehand.

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

image1.png

 

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Feb 27, 2020 0
New Here ,
Feb 27, 2020

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Thanks for the suggestions Ged. I have made a couple of changes to the preferences,  as you indicated in your diagram. I can't say that I have been all that systematic, but whatever I did, it seemed to work. Smart Sharpen no longer results in a PS crash as far as I can see. Touch wood. Thanks again Ged.

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Feb 27, 2020 0
New Here ,
May 16, 2020

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THANKS!! That worked!!! I didn't migrate preferences (low-level user) and discovered I have modified them as I went along. No big changes so no big deal on the "nonmigration".

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May 16, 2020 0
New Here ,
Sep 16, 2020

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I recently started having this problem and it was driving me insane, couldn't figure it out.  I hate resetting settings as a recommendation, I want to know why something is happening.  Some recommend disabling OpenCL, but why use this expensive software and super expensive computer/GPU but have to disable valuable acceleration for a basic function?

 

Then I realized what setting I'd changed: try setting your Cache Levels to 2.  I was messing around with raising it because of checking for gradient-banding which can be false when zoomed out (whole can of worms and massive debate of its own).  Long story short, it seems to me Cache Level:2 is the way to go in general, and going higher may be causing this for some.  Hope this helps someone out there.

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Sep 16, 2020 0