IO ERROR: General Phoitpshop error occurred.

New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

After the latest update nothing is working. When i start photoshop it shows me that message:

 

"IOError: General Photoshop error occurred. This fuctionality may not be available in this version of Photoshop."

 

I click ok and then nothing is working right. After 1 or 2 steps it crashes. I deleted it  and install it again and its happening the same. Can anybody help me..? (sorry for my bad english)

 

Dimos, Greece

TOPICS
Crash or freeze, Problem or error

Views

196

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

Hi Dimos,

 

Sorry that you're getting an error message 

 

Which version of Photoshop are you using and what is your computer's OS?

 

If you're using the latest version of the app the please note that Photoshop's GPU requirements have increased for 22.0.

 

Try the solutions here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

 

If your card is not supported you may need to upgrade your graphics card. 

 

Thanks,

Akahs

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2021 Mar 26, 2021

Copy link to clipboard

Copied

Hi Akahs,

Thank you for yor reply. My version of photoshop is 22.3.0

My graphic card is supporting your latest requirements.

Is there anythinr else to do..?

I'm a wedding photographer and i can't do my editing work anymore.

 

Thanks,

Dimos

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

LATEST

I have the same problem. I'm a professional photographer who depends on PS working. This is a real problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines