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I had been using Ps 2019. Yesterday I signed up for the monthly program and downloaded Ps 2021 and can hardly do anything. I shoot in raw format. So it automatically opens in Lr. When I choose the open button to go into Ps I find that about the only thing I can do in Ps is save the file to a different format. I can't make adjustments, mask or print. MOST all menu options are grayed out. The others generate a dialog box informing me that whatever action I have chosen cannot be performed because of a program error. I had hear that 29019 was buggy; but, I never had any problems with it. I have been using Ps since version 2. So is 2021 a beta or what? It certainly isn't usable in it's current condition. What are you finding?
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Hi,
We're sorry about the trouble with Photoshop 2021 due to the program error. Would you mind telling us which operating system are you working on?
Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB
If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE
Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.
Regards,
Nikunj
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