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Is it possible that Photoshop 2020 doesn't Autosave? HELP!!!!!!

Explorer ,
Mar 04, 2020

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Is is possible that a professional application like Photoshop doesn't autosave? Even if a file is unsaved? 

Photoshop just crashed after about an hour's work, and I (like an idiot) hadn't saved the file yet. 

I investigated where PS keeps autosaved files, and yes there is a recovery folder in the /Users/xxxxxxxx/Library/Application Support/Adobe/Adobe Photoshop 2020/AutoRecover directory, but there was no file there. 

How can this be? WHY would this be? This is a professional application! It should save incrementally! Disk space is cheap! AfterEffects does this. 

And if there is a way to do find the file, please clue me in. I've combed the net and it seems like Autosave isn't a feature of Photoshop....

And if PS does impliment it in the future, why wouldn't they make the Autosave directory and it's actions configurable like other programs?


Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB
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Bug, Crash or freeze, Feature request, Problem or error

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Is it possible that Photoshop 2020 doesn't Autosave? HELP!!!!!!

Explorer ,
Mar 04, 2020

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Is is possible that a professional application like Photoshop doesn't autosave? Even if a file is unsaved? 

Photoshop just crashed after about an hour's work, and I (like an idiot) hadn't saved the file yet. 

I investigated where PS keeps autosaved files, and yes there is a recovery folder in the /Users/xxxxxxxx/Library/Application Support/Adobe/Adobe Photoshop 2020/AutoRecover directory, but there was no file there. 

How can this be? WHY would this be? This is a professional application! It should save incrementally! Disk space is cheap! AfterEffects does this. 

And if there is a way to do find the file, please clue me in. I've combed the net and it seems like Autosave isn't a feature of Photoshop....

And if PS does impliment it in the future, why wouldn't they make the Autosave directory and it's actions configurable like other programs?


Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB
TOPICS
Bug, Crash or freeze, Feature request, Problem or error

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Mar 04, 2020 1
Adobe Community Professional ,
Mar 04, 2020

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There is a feature called Background Save. That is what creates the Auto Recover file availability.

However - the feature requires you do to an initial save to initiate the process.

Not saving a file for over an hour upon creation is a bad process to begin with.

Then they learn to save often or rely on the background backup after an initial save.

Everyone has had this happen once.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 04, 2020 1
Adobe Community Professional ,
Mar 04, 2020

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You can find Background Save under Preferences/File Handling "Automatically Save in Background every XX minutes".

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 04, 2020 0
Explorer ,
Mar 05, 2020

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Yes, it's there, and it was on, but there were no versions saved in the AutoRecover folder after the crashed. And you have to jump through hoops to get to the AutoRecover folder. And then when I got there, there was NOTHING there. 
No matter what you're doing, when you start a new file, or open a file it should start autosaving. Period. 

Every other piece of professional software that I use for image creation does this.


Adobe should look at the Auto save implimentation in Nuke and After Effects. And simply impliment it in PS. It's ridiculous that we pay yearly for no progress on the simplest feature. 

I wouldn't consider this professional software without that feature.....

Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB

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Mar 05, 2020 0
Adobe Community Professional ,
Mar 06, 2020

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https://www.adobe.com/products/wishform.html 

you can file a feature request here.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 06, 2020 0
Adobe Community Professional ,
Mar 06, 2020

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Once you save a document for the first time the background save kicks in.

Until you make an initial save, Photoshop wont write to that folder.

If Photoshop were to crash, it auto opens the recovered document for you.

You shouldn't have to go to the AutoRecover folder to find it.

 

Again, its bad practice to not save a newly created document for an hour.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 06, 2020 0
Explorer ,
Mar 06, 2020

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I think you're incorrect. I checked the folder after I did an initial save, and there was STILL nothing there. 
So I think it's a problem. I think it's broken. And WHY wouldn't it save an unsaved file for recovery?

 

That's just bad design. Like I said, you can start a new file in Nuke, and before you can even save it it's autosaving and "untitled" version. Granted, there's only one, but it works like a charm. I've never had a catastrophic crash where I've lost more than 15 minutes work. 

And as far as bad practice, we're human....the machines should be helping us, not the other way around.


IMHO, this is a terrible thing that it not only autosaves one version. Now I realize that compositing sofware is saving a script, not the image data itself, but surely there must be a way to make this better. 

I'm going to send a wishform. 

Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB

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Mar 06, 2020 1
New Here ,
Mar 06, 2020

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Photoshop froze 4 times in the last 2 days and locked up my iMac. Could not force quit the app or restart my computer. File was not saved.

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Mar 06, 2020 0
New Here ,
Sep 22, 2020

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Happened with me, too. I've had a number of serious issues with Photoshop in the last few weeks....can't force quit or restart, marquee tool won't select what's selected, program crashes and closes with no autosave (despite having background save set up in preferences, AND saving the original file). I'm losing hours of work. MS Paint is looking real good right about now.

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Sep 22, 2020 0
Adobe Community Professional ,
Mar 06, 2020

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I'm not sure about Mac , but on Windows, if the scratch disk is different to the system disk, then Photoshop also creates a PSAutoRecover folder in the root drive of the primary scratch disk. That is the folder where the autorecovery files are saved. There are deleted when Photoshop closes down correctly.

 

Dave

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Mar 06, 2020 1
Adobe Community Professional ,
Mar 06, 2020

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To build on Dave's post - you shouldn't have to find the Autorecovery folder.

If you file was saved and autobackup was running, when Photoshop crashes it will auto open the backed up temp file.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 06, 2020 0
New Here ,
May 30, 2020

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I have the same issue! I didnt pay attention to the recorved file poping up ! Now I cant find the file! why cant it be easier like everyother software. Adobe sucks with autosave

 

 

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May 30, 2020 1
New Here ,
Jun 18, 2020

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Unhapilly it doesn't open - it is opening old projects I was working days before. autoback up was running as far as I know, the autorecovery preference settings were checked on

 

Something is wrong ! - my file was previously saved - it crashed abruptely - waited a recovery - comes up an old file? 

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Jun 18, 2020 0
Explorer ,
Jun 18, 2020

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DISK SPACE IS CHEAP.

 

WHY DOES ADOBE HANDLE PHOTOSHOP AUTOSAVE THIS WAY?

IT'S RIDICULOUS. JUST RIDICULOUS. 

AND YES, I'M YELLING. 

It's perfectly apparant that the factions inside ADOBE do not talk to each other. The autosave for After Effects is so elegant. Why not do the same thing for Photoshop? Or at least make it the USER'S prerogative how to handle autosave. 

PROFESSIONAL compositing software Nuke, even autosaves an unsaved file! Why not?!!!
It seems like such a simple thing. Arrrrrrgh.....

Mac Pro (2019) 3.2 GHz 16-Core Intel Xeon W 96 GB 2933 MHz DDR4 AMD Radeon Pro Vega II 32 GB

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Jun 18, 2020 1
Adobe Community Professional ,
Sep 23, 2020

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Sep 23, 2020 0