Is there any way to get rid of the penalty if there is a penalty?

New Here ,
Mar 18, 2021 Mar 18, 2021

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Hello, will there be a penalty if I buy Photoshop or illustration on an annual plan and use it for 4 months before termination?
I ask you a question because the financial burden is too great a financial burden.
Is there any way to get rid of the penalty if there is a penalty?

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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If you cancel after 14 days, a cancellation fee might apply.

 

Here are two links that should help:

Cancel subscription- FAQs

Understand Creative Cloud subscription terms and refund policies

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Hi

 

You will be charged a cancellation fee by Adobe. Here are the terms you agreed to when you subscribed: 

https://www.adobe.com/legal/subscription-terms.html

 

"Cancellation Terms

"You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period."

 

~ Jane

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