Issue with undocking panels in Photoshop CC 2019

Community Beginner ,
Mar 18, 2019 Mar 18, 2019

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Hello, hopefully someone can help with this, I feel like I'm losing my mind. I just want to undock the menu panels and rearrange them into a new custom workspace but no matter what I try the panels stay stuck to the right of the screen. I've tried loading the menus individually, I've tried using the 'essentials' template and moving them that way, I've messed around in the 'interface' menu and 'general settings' in the preference menu, have restarted the program several times but nothing is working. please help this is very annoying as I was able to undock panels in the past, not sure if something has changed of if I'm just missing something.

Thanks.

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 18, 2019 Mar 18, 2019
Edit > Preferences > Reset preferences on quit.The old method works too: hold ctrl+alt+shift when launching the app. If you do it right you get a confirmation dialog.

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Adobe Employee ,
Mar 18, 2019 Mar 18, 2019

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Hi Jasminet,

Sorry to hear that you're not able to re-arrange the panels, could you please go to the top right corner and reset the workspace and then try re-arranging the panels?|

Regards,
Sahil

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Community Beginner ,
Mar 18, 2019 Mar 18, 2019

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Hello. Thank you very much for responding. Resetting the workspace did not work but I have found the solution. apparently you need to hold down the ALT button while dragging and only then will the panel undock. I've been working in photoshop for a long time and don't recall ever having to hold the alt button to move the panels, and I don't see that instruction anywhere in Adobe's official manual or tutorials for working with panels. If someone can point me to where it says that that would be great, because right now I am shocked that they would make a change like that without reflecting it anywhere. Anyway thank you for the help, I appreciate it.

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New Here ,
Dec 05, 2020 Dec 05, 2020

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For Mac users, you hold down option and drag the panel. This worked for me.

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New Here ,
Dec 17, 2020 Dec 17, 2020

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Thank you! I had the same stupid problem! holding down Alt worked for me too

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Community Beginner ,
Apr 01, 2021 Apr 01, 2021

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I too have struggled with not being able to move panels around. All we had to do was HOLD ALT DOWN. You'd think Adobe would tell us that!!!!

 

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Adobe Community Professional ,
Mar 18, 2019 Mar 18, 2019

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no matter what I try the panels stay stuck to the right of the screen

How are you trying to undock the Panels exactly?

When you click one what happens?

Please post screenshots.

What have you done for general trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Adobe Community Professional ,
Mar 18, 2019 Mar 18, 2019

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You normally undock panels simply by dragging them out, and dropping them somewhere else. No alt key required. If that doesn't work it's corrupt preferences.

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Community Beginner ,
Mar 18, 2019 Mar 18, 2019

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if the preferences are corrupt is there any way to revert them? I've tried resetting everything I can think of and restarting the program several times but nothing works.

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Adobe Community Professional ,
Mar 18, 2019 Mar 18, 2019

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Edit > Preferences > Reset preferences on quit.

The old method works too: hold ctrl+alt+shift when launching the app. If you do it right you get a confirmation dialog.

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Community Beginner ,
Mar 18, 2019 Mar 18, 2019

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Thank you so so much, that fixed it. I'm not sure what caused this bug but hopefully it can be documented in the future, as I've never experienced it before and not even customer service could point me in the right direction so I thought I was going crazy. Thanks again

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New Here ,
Jul 21, 2019 Jul 21, 2019

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Hi there. Try ....

Windows (the drop down box along the top in PS), then click Workspace (the second from the top) and check that the Lock Workspace button is not engaged.

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Explorer ,
Nov 12, 2019 Nov 12, 2019

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Perfect, thankyou. I dont recall using this before but there have been several updates of course. This fixed this same issue for me in any case.

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New Here ,
Dec 05, 2020 Dec 05, 2020

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This solve does not work for PS 22.0.1. There is not Edit > Preferences in the latest version. The panel issue still happens, but this solve is not an option any longer. Please change. 

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