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Issues Exporting an animated gif

New Here ,
Dec 29, 2020 Dec 29, 2020

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I'm creating some animated web banners for a client using frame animation. I set the time for each frame, the first frame is 2 secs, from second to fourth I set to 0,5 secs and the last one to 1 sec. When I hit play inside the software everything seems ok, the times are allright, but when I export to the file itself it looks like the program changes the time for each frame.

The I time setted for frame 1 goes to frame 2, the time for frame 2 goes to frame 3 and so on.

I have to set the times following this pattern to get the gif working right, but this shouldn't happen. I already tried to export the file on the regular "save as" and thru Legacy.

How can I fix this?

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Adobe
Community Expert ,
Dec 29, 2020 Dec 29, 2020

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»but when I export to the file itself it looks like the program changes the time for each frame.«

In which applications do you view the gif? Macintosh’s useless preview or a browser or …? 

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New Here ,
Dec 29, 2020 Dec 29, 2020

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It looks like this is the problem, the useless Macintosh Preview,

thanks a lot.

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Community Expert ,
Dec 29, 2020 Dec 29, 2020

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I know it’s putting it a little harshly, but the issue has come up previously and the »common« browsers do not seem to display the issue. 

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Community Expert ,
Dec 29, 2020 Dec 29, 2020

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Could you provide the layered file and the resulting gif? 

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