Issues with brushes and patch tool as it lags in Photoshop

New Here ,
Feb 05, 2021 Feb 05, 2021

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Hi.  I'm hoping I can put this into words.  When I use the brush, it lags and doesn't fill in where I'm trying to move the brush.

 

Also, when I use the patch tool, the image does something strange.  I'm stuck and can't edit until I figure this out!

Thank you.

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Performance, Problem or error

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi there,

 

Sorry that you're facing Brush and Patch tool lag in Photoshop.

 

Are you using the latest version of Photoshop 2021 v22.1.1? 

 

Are you using a tablet to draw in Photoshop? If so then, which tablet are you using and have you checked that tablet drivers are updated to latest version? If you're not using a tablet, then do you notice the lag while working with third party or custom brushes?

 

Couple of troubleshooting steps if you're using a tablet, that you can try to resolve the lag issue:

  • Update to the latest version of your peripheral’s driver. (Tablet or external mouse driver)
  • Try using Photoshop with a different peripheral unit.
  • Contact the manufacturer of your peripheral for additional support.

 

You may also restore Photoshop preferences to default, Please refer this article for instructions on how to restore Photoshop preferences:

https://helpx.adobe.com/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop 

 

Let us know how it goes.

Thanks,

Akash

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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You have a bunch of files open and are working on a 16bit image. Can you work on 8bit images? I think you are taxing your system - how much RAM do you have?

 

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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New Here ,
Feb 08, 2021 Feb 08, 2021

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HI Melissa,

I guess I didn't notice that I was working on a 16bit image.  I'm assuming I don't need to do that?  8 bit will be fine?  

 

I have 64g RAM

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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Try 8bit and see if performance improves. 

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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New Here ,
Feb 08, 2021 Feb 08, 2021

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HI Melissa,

Where do I change that setting?  I can't seem to find it.

Melissa

 

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New Here ,
Feb 10, 2021 Feb 10, 2021

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HI Melissa. I have my photo set to 8bit and it's still doing the crazy thing with the patch tool.  I'm at a loss.  It's frustrating!  I can't get anything done.  I'm attaching a screenshot of what it's doing in case you didn't see it.

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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I think it's a graphics card issue. First, try resetting your preferences. If that doesn't work, you can trouble shoot, https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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