• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Ive been story boarding for a while and suddenly i re open photoshop all of my proggress is gone...

New Here ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I've been storyboarding for a while and suddenly I reopen photoshop and it looks like this. I'm not sure what happened but it also won't let me revert the file.

Josh5ED4_1-1613764274456.png

all the layers and the timeline is gone. Unfortunately, I'm on a time limit and need an answer as soon as possible. Please get back to me and tell me if you have a fix. also if anyone else sees please tell me if you have experienced the same problem as me and if you have a fix. I'm begging you

 

 

Views

113

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

If there are no Layers in the Layers Panel then it seeems likely that the file is actually damaged. 

Did you save it locally or across a network? 

 

There are some programs/websites are intended to salvage damaged psd-files (or parts of them), but I cannot recommend one. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

There is a faint hope that it can be a video driver bug, but if it's only this file, it's most likely corrupt. There's a quick way to find out: If you can zoom in on what you see, it's corruption. If it stays the same when you zoom, it's the video card.

 

There's an important lesson here, that we all have to learn at some point:

Save incrementally when working on the file.

Backup, backup, backup.

 

File corruption is always caused by failing hardware. Always. Photoshop cannot do it. Most often a hard drive about to fail, sometimes bad RAM. If you're working directly off an external drive, loose connectors or flaky cables is an often overlooked cause of corruption.

 

You need to identify the failing component ASAP. Back up everything important.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2021 Mar 01, 2021

Copy link to clipboard

Copied

LATEST

Thanks for the response, unfortunately, the file is corrupt. If you have any software for backup that you recommend feeling free to share it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines