Just bought a new PC, and it doesnt run Photoshop, but it runs any other software, including games.

New Here ,
Mar 13, 2021 Mar 13, 2021

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I just bought (one day ago) a PC with the following specs

Ryzen 5 3600

GTX 1650

8Gb RAM

1Tb HD

 

When I open the software, it takes 5Gb from my RAM, and everything crashes. what doesnt make any sense.

 

I've already tried others softwares, including games, and it rolls very well, the problem is just with Adobe Programs.

 

Does anyone know what cant it be? I'm out of alternatives. I've restored the windows and everything.

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Crash or freeze, FAQ, How to, Performance, Problem or error, Windows

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Hi

Here are the system specs. Follow the links for more information:

https://helpx.adobe.com/photoshop/system-requirements.html

~ Jane

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Most Valuable Participant ,
Mar 13, 2021 Mar 13, 2021

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You may need to install a prior version like PS 2020 versiom 21.2.6. The are many issue in PS 2021

JJMack

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