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Just upgraded to Sony a7r iii- not supported

New Here ,
Oct 14, 2020

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I upgrade from Sony a7ii to Sony a7r iii.  Photoshop Elements 15 won't open raw file of upgraded camera.

Adobe website says I need this plug-in,  10.1.  But I don't see anywhere on the page to download it.  What am I missing.  Thanks.  

 

A7R III (ILCE-7RM3)ARWYes10.11.17.1
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Just upgraded to Sony a7r iii- not supported

New Here ,
Oct 14, 2020

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I upgrade from Sony a7ii to Sony a7r iii.  Photoshop Elements 15 won't open raw file of upgraded camera.

Adobe website says I need this plug-in,  10.1.  But I don't see anywhere on the page to download it.  What am I missing.  Thanks.  

 

A7R III (ILCE-7RM3)ARWYes10.11.17.1
TOPICS
Download and install, Problem or error

Views

42

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 15, 2020

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Hi

Earlier versions of Camera Raw are available here

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

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Oct 15, 2020 0
Adobe Community Professional ,
Oct 15, 2020

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If you can't update ACR to 10.1 from inside Elements (Help > Update), you need to upgrade Elements to a newer version that supports ACR 10.1 or higher.

 

BTW this is the full Photoshop forum, not the Elements forum. So you might want to ask there.

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Oct 15, 2020 0
Most Valuable Participant ,
Oct 15, 2020

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You can't upgrade the Camera Raw in Elements. Subscribers to Photoshop get free upgrades to support new cameras, but Photoshop Elements users only paid for the cameras in the app when it was made. You may need to pay for an upgrade to Elements. 

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Oct 15, 2020 0
Adobe Community Professional ,
Oct 15, 2020

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You should be able to install a newer version of camera raw using theses instructions:

 

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

 

You probably want to stick with the Camera Raw 12.2.1 installer or older versions.

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