Keeps freezing with "program error"

New Here ,
Dec 27, 2020

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I'm using Photoshop 2021. CC says I'm up to date. never had any problems. 
Then this weekend it started to freeze with a "program error." Trying to move layers or use zoom is usually where it first starts. everything breaks up and is generally weird. Then it won't let me save because of a program error.  Answer has always been close the program and start over.

So I thought maybe it's the file. It's 8x10 inches at 300 dpi. So I shrink it to 200 dpi. Same problem. I want to print this so I really don't want it below 200. Also, tried skrinking it to 100 and when I saved it I....wait for it...got a program error.

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Crash or freeze, Problem or error

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Keeps freezing with "program error"

New Here ,
Dec 27, 2020

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I'm using Photoshop 2021. CC says I'm up to date. never had any problems. 
Then this weekend it started to freeze with a "program error." Trying to move layers or use zoom is usually where it first starts. everything breaks up and is generally weird. Then it won't let me save because of a program error.  Answer has always been close the program and start over.

So I thought maybe it's the file. It's 8x10 inches at 300 dpi. So I shrink it to 200 dpi. Same problem. I want to print this so I really don't want it below 200. Also, tried skrinking it to 100 and when I saved it I....wait for it...got a program error.

TOPICS
Crash or freeze, Problem or error

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32

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Dec 27, 2020 0
New Here ,
Dec 27, 2020

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I'm having the same problem too. When trying to use the "Export As" option I am shown program error and not able to save the changes made to my project.

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Dec 27, 2020 0
New Here ,
Dec 27, 2020

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did it just start a couple days ago?

 

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Dec 27, 2020 0
New Here ,
Dec 27, 2020

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I've opened the file in Photoshop 2020 and so far I haven't had any problems.

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Dec 27, 2020 0
New Here ,
Dec 27, 2020

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Unhelpful support person told me the following:

Program Error is an ongoing issue with Adobe Photoshop 2021 application. Our engineers are working on it and it will soon be resolved in our upcoming updates.

Till the time I would request you to use the previous version of Photoshop application i.e. Adobe Photoshop 2020 version if the troubleshooting steps do not resolve the issue. 

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Dec 27, 2020 0