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keyboard shortcuts not working in Photoshop CC

Community Beginner ,
Sep 11, 2013

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I have photoshop CC through Creatuve cloud.  My keyboard shortcuts stop working, then photoshop really slows down, then crashes.  I've been through Adobe support five times now, and it works for about 1/2 hour, then acts up again.  Any suggestions/reciommendations?  Thanks - Wendy Caro

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keyboard shortcuts not working in Photoshop CC

Community Beginner ,
Sep 11, 2013

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I have photoshop CC through Creatuve cloud.  My keyboard shortcuts stop working, then photoshop really slows down, then crashes.  I've been through Adobe support five times now, and it works for about 1/2 hour, then acts up again.  Any suggestions/reciommendations?  Thanks - Wendy Caro

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Adobe Employee ,
Sep 11, 2013

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Hi wendyfern,

Please try to reset the preferences of Photoshop CC.

Mostly the corrupt preferences cause unexpected behavior.

Please refer following forum thread on "How to reset the preferences of Photoshop"

http://forums.adobe.com/thread/375776

Please let me know if still faicng the issue.

Regards,

Sumit Singh

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Community Beginner ,
Sep 13, 2013

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HI.  I've tried getting rid of the preferneces, which works for about 1/2 hour.  I've been to adobe technical support at least 5 times, and get temporary help, but the problem keeps coming back.  i've had photoshop since version 4, and never had this problem.  I'm on Mac OS 10.8.  Thanks, Wendy

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New Here ,
Oct 19, 2013

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What is the keyboard shortcut for hide selection in photoshop CC

n PS CS6 you could hide a selection with command h.

In PS CC that no longer works. What is the new kwrboard equivelant.

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Oct 19, 2013

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That hasn't changed:  it's still command H, unless you change command H to hide the application.

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New Here ,
May 22, 2018

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Fresh install of Photoshop CC 2018, Mac OSX 10.13. I can't use hotkeys if application Blender is open. Not even in the background. This is extremely detrimental as my job is 100% switching between Blender and Photoshop. Blender is a hotkey-heavy application. Did not have this problem with older versions of PS (CC 2014). Installed CC 2014 and the hotkeys work perfectly with Blender open. Why is the hotkey behavior in CC2018 so different?

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Community Beginner ,
Nov 14, 2019

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I don't know i this will help, but changing my keyboard to English (it was setup for Maori) fixed everything. Maybe make sure you are using a standard keyboard setting. I spent the last 3 days trying to work this out. Finally fixed it on my own.

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New Here ,
Feb 27, 2020

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Thanks so much! I can't believe I found somebody who had the same problem as me (I too, had my keyboard set to Maori)

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New Here ,
Jun 24, 2020

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Ha, same here, somehow I change my language to Maori! Thank you so much. Kia kaha.

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Sep 11, 2013

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Also, what OS version?

What does the crash report say?

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Community Beginner ,
Sep 13, 2013

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hi.  I'm on OS 10.8.  There is no crash report.  the keyboard shortcuts just stop working, photoshop really slows down, and then freezes.  I have to force quit to get photoshop running again, but 1/2 hour later the povlem starts all over again.  Wendy

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Adobe Community Professional ,
Sep 13, 2013

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Wendy is it all shortcuts or a few specifics?  Do you have other apps running that might steal shortcuts away, like screen grabbers etc.?  I have come across references for Wacom drivers causing the same problem for some shortcuts.  If you have a Wacom tablet, make sure you have the latest driver.  They go through more drivers than a taxi firm that doesn't pay it's employees.

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Sep 13, 2013

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OK, other users don't seem to be seeing that behavior.

So we need to look at what on your system is different from other users': third party plugins, utilities, other applications, drivers for hardware (tablets, special keyboards, etc.), disk problems, etc.

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Community Beginner ,
Jan 23, 2014

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Other users are definitely experiencing this. 

When selecting text with a missing font, and choosing not to replace it, keyboard shortcuts stop working until you reopen the PSD.

Please advise.

Mac OSX 10.9

PS CC

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Community Beginner ,
Mar 23, 2014

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I am also having this problen since the update to Photoshop CC 14.2. The 14.2.1 update did not fix this and the problem was not there before 14.2.

My problem is when a file is first opened, the key short cuts do not work. You need to physically click on the selection tool before any of the key shortcuts work. After clicking on the sleection tool I can then use all the key shortcuts as normal. This behaviour is repeated every time a new file is opened. Photoshop does not crash.

I am on a Mac, OSX 10.8.5

I am also using a Wacom Intuos 5 with the latest driver 6.3.7-3.

FYI, I have seen significant slow down across the Adobe CC apps since a big Creative Cloud update a few weeks ago that introduced Photoshop CC 14.2 and InDesign 9.2 (which continues to be MUCH slower than CS6).

The problems and slow down are NOT repeated on other identical Macs in our studio that do not have Wacom tablets. I believe the finger can be squarely pointed  at the Adobe/Wacom interface and both sides need to take a good look at their inter-workings.

Tom.

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New Here ,
May 21, 2014

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This also occurs when selecting a locked text layer with the text tool. Single-key keyboard shortcuts stop working until you either re-open the PSD, or select the text tool, click to create a new text layer, and then esc out of the new field.

OSX 10.9.2 Mavericks

MBP Retina, Mid 2012

Any chance for a fix?

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New Here ,
Nov 02, 2013

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I'm also having an issue where my Photoshop keyboard shortcuts aren't working properly (i.e. hitting "b" for brush, "z" for magnifying glass tool, etc) the command shortcuts such as Command+S for save, or Command+H for hide work fine. I'm running the most up-to-date version of Photoshop CC on MAC OSX 10.9 Mavericks. Any assistance is appreciated.


Thank you,

Lauren

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Community Beginner ,
Dec 23, 2013

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I have the same problem but it appeared just after I updated OSX to Mavericks, I solve this by switching app, sometimes I have to do more than one time to make work the shortcuts again.

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Adobe Community Professional ,
Dec 23, 2013

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Rável wrote:

I have the same problem but it appeared just after I updated OSX to Mavericks, I solve this by switching app, sometimes I have to do more than one time to make work the shortcuts again.

There have been reports of keyboard shortcuts, and Workspace problems with Mavericks.  I am a PC user so have no idea if the fixes work

http://forums.adobe.com/thread/1237273

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Community Beginner ,
Jun 04, 2014

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I'm getting similar problems to many on here. Seems to have something to do with editing text my end. Photoshop works fine until I need to edit some text. Upon finishing the text amends, single key commands for switching tools no longer work. What I have noticed today is that if I subsequently click on a text layer to edit it, all of the single keys I've clicked suddenly appear in the copy.

I'm using OS X 10.8.5 on a 3.1 GHz Intel Core i7 iMac (late 2012 I think) and have no third party plug-ins.

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New Here ,
Jul 13, 2014

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I have the same problem....so is there no solution for this issue?

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