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Keyboard shortcuts stopped working in all Adobe programs

New Here ,
Aug 10, 2020

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I'm facing a rather severe and infuriating problem.

 

When I use any Adobe product (Photoshop, Premiere, After Effects and so on) none of the keyboard shortcuts work. Not even something as basic as Ctrl+S to save the file. Only the ALT button to open menu items seems to work.

 

This problem started with the Creative Live update that recently updated the icons and changed the Photoshop splash screen to have a white background. Before that everything worked normally.

 

I usually use Photoshop, Premiere, After Effects and Media Encoder. But for this I installed many other programs through the Creative Cloud and none of the keyboard shortcuts work in those programs either.

I use Windows 10 and I've so far tried the following, none of which has helped:

 

  • Starting programs like Photoshop with the Ctrl + Alt + Shift to reset the settings
  • Uninstalling and Reinstalling all the Adobe programs
  • Logging in and out of the Cloud, as well as synccing it
  • Updating all possible drivers
  • Closing all other programs before opening Adobe Programs

 

In practise this makes using almost all of the Adobe Programs complitely impossible, as using keyboard shortcuts is integral part of the workflow. I've been using Photoshop since version 4 or 5, so I've run into fair share of problems before, but never like this.

 

Anyone got any helpful suggestions?

Topics

Bug, Problem or error, Windows

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Keyboard shortcuts stopped working in all Adobe programs

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

I'm facing a rather severe and infuriating problem.

 

When I use any Adobe product (Photoshop, Premiere, After Effects and so on) none of the keyboard shortcuts work. Not even something as basic as Ctrl+S to save the file. Only the ALT button to open menu items seems to work.

 

This problem started with the Creative Live update that recently updated the icons and changed the Photoshop splash screen to have a white background. Before that everything worked normally.

 

I usually use Photoshop, Premiere, After Effects and Media Encoder. But for this I installed many other programs through the Creative Cloud and none of the keyboard shortcuts work in those programs either.

I use Windows 10 and I've so far tried the following, none of which has helped:

 

  • Starting programs like Photoshop with the Ctrl + Alt + Shift to reset the settings
  • Uninstalling and Reinstalling all the Adobe programs
  • Logging in and out of the Cloud, as well as synccing it
  • Updating all possible drivers
  • Closing all other programs before opening Adobe Programs

 

In practise this makes using almost all of the Adobe Programs complitely impossible, as using keyboard shortcuts is integral part of the workflow. I've been using Photoshop since version 4 or 5, so I've run into fair share of problems before, but never like this.

 

Anyone got any helpful suggestions?

Topics

Bug, Problem or error, Windows

Views

12

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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