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Kyle's Brushes endless sign in loop

Explorer ,
Mar 25, 2021 Mar 25, 2021

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I'm trying to download "Kyle's Brushes" but no matter how I arrive at https://www.adobe.com/products/photoshop/brushes.html I am instructed to "Sign in to download." the problem is I am already signed in. if I click the sign in button, I'm sent to a log in page for a split second, then redirected back to the /photoshop/brushes.html page. Ive tried loggin out then going to the page and clicking the button, at which time I am allowed to sign in, but then the redirect loop resumes. I have tried Chome, Mozilla and Edge all with the same outcome. I turned on my VPN to see if that changed anything, but all the same. I would really like to be able to download these brushes...

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Community Expert ,
Mar 28, 2021 Mar 28, 2021

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I've seen several instances in which signing out, uninstalling the Creative Cloud App, restarting the computer, re-downloading the Creative Cloud App and then signing in, has resolve this problem. That would be my suggestion to try next. Hope it works.


Adobe Community Expert / Adobe Certified Instructor

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Community Expert ,
Mar 28, 2021 Mar 28, 2021

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Hi!

I agree with SGans, because the link that you noted worked. I believe if you reinstall the Creative Cloud App and get your sign-in working that you will have no problem. The brushes are there and waiting for you!

Michelle

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Community Expert ,
Mar 28, 2021 Mar 28, 2021

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I agree as well. Mine was stuck in a loop too. Once I uninstalled and reinstalled the Creative Cloud app it worked.

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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Thank you all! I was never able to download from the page I had listed in the OP, but this morning I was going through the motions to see if it would work today, and found an "Add Brushes to Library" button on this page; https://creativecloud.adobe.com/cc/discover/article/keith-haring?promoid=NLMHRCX1&mv=other&locale=en I was able to click that button and it recognized I was signed in and automatically downloaded all brushes and installed them in my library! Thanks!

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Yay! Glad to hear that you were able to bypass the problem. Enjoy using the brushes.

Michelle

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