lag

New Here ,
Apr 24, 2021 Apr 24, 2021

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its alway lagging when i try to add a text, and when i open photoshop its like an empty page no latters why does that happend to you guys 😞

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Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

And how about type-related trouble-shooting? 

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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What OS version are you on? Check that you have the Adobe Cloud app up and running.

 

Reset Your OOBE Option 3

 

Reset Your Prefs (Mac - more thorough)

  • Quit Illustrator (100% you must do this)
  • Finder >> Go (hold down option to show hidden) >> library 
  • Preferences>>   Adobe Illustrator 24 Settings (rename to Illustrator  24 Settings folder.old)
  • Preferences >> Adobe  >>Adobe Illustrator (rename to Adobe Illustrator.old)
  • Library- >> Caches >> com.adobe.illustrator (rename to com.adobe.illustrator.old)
  • Library >> Application Support >> Adobe >> Adobe Illustrator 2X (rename to Adobe Illustrator 2X.old)

 

Black screen

  • Rename CEP folder from /Library/Application Support/Adobe  to CEP.old

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