Late 2012 Mac Photoshop Elements 2021

New Here ,
Dec 14, 2020

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I recently purchased Elements  2021 but it won't install on my iMac which is late 2012. Reading compatibility it seems it requires Intel Gen 6 or later. I have no idea which chip I have but sounds like this could be the problem. The issue is there's no help at Adobe or retailer and the product is unuseable. Nor does it say anywhere that Elements 2021 wont work on older macs.

Slightly frustrated that i have wasted a considerable amount of money and received no after sales service or support

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Late 2012 Mac Photoshop Elements 2021

New Here ,
Dec 14, 2020

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I recently purchased Elements  2021 but it won't install on my iMac which is late 2012. Reading compatibility it seems it requires Intel Gen 6 or later. I have no idea which chip I have but sounds like this could be the problem. The issue is there's no help at Adobe or retailer and the product is unuseable. Nor does it say anywhere that Elements 2021 wont work on older macs.

Slightly frustrated that i have wasted a considerable amount of money and received no after sales service or support

TOPICS
Mac

Views

37

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 14, 2020 0
Adobe Community Professional ,
Dec 24, 2020

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Best to post on the Photoshop Elements forum – this is the Photoshop forum.
https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies...

 

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Dec 24, 2020 0