Copy link to clipboard
Copied
After I flatten my 3600x3600 300 dpi layered document, I then go into image resize and set it 1000x1000 pixels and bicubic sharper or automatic for resizing. When I hit OK, photoshop just closes. What do I need to do? I am on an HP Spectre x360, intel core I-7, 16 Gig ram, 64 bit operating system, Windows 10, have over 80 gig of free space. There are two graphics cards and Intel UHD Graphics 620 and a NVIDIA GeForce MX 150 I have tried restarting the machine, the version is the on-line up to date photoshop subscription version.
Help I need to resize so I can use the legacy save to web.
Copy link to clipboard
Copied
What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
Two GPUs can cause some problems.
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus