Latest Photoshop Update problem

New Here ,
Jun 17, 2020

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After installing the latest Photoshop update last night I get this error.

I'm getting a "Eve 2 layout definition parsing error" Then crashes when I hit the OK button. Get this message then - "An unrecoverable problem has occurred. Photopshop will now exit."

I tried an uninstall, the Cloud interface comes up and it seems like it went thru but I don't see a Reinstall option. Just has Open in the Cloud menu. Open give the same results.  HELP!

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Bug, Crash or freeze, Download and install, Problem or error

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Latest Photoshop Update problem

New Here ,
Jun 17, 2020

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After installing the latest Photoshop update last night I get this error.

I'm getting a "Eve 2 layout definition parsing error" Then crashes when I hit the OK button. Get this message then - "An unrecoverable problem has occurred. Photopshop will now exit."

I tried an uninstall, the Cloud interface comes up and it seems like it went thru but I don't see a Reinstall option. Just has Open in the Cloud menu. Open give the same results.  HELP!

TOPICS
Bug, Crash or freeze, Download and install, Problem or error

Views

333

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 17, 2020 2
New Here ,
Jun 19, 2020

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Figured out my problem.. Guess I had a bad install and could never figure out how to uninstall and waiting over an hour with support and bad music and no answer.. Anyway, Searched for help on uninstalling and found the menu in the Creative Cloud Desktop menu. uninstalled PS and LR. Reinstalled them and it all worked fine. Hope everyone didn't have my problem. What a pain! Thanks for any help and info.

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Jun 19, 2020 1
New Here ,
Dec 20, 2020

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having the exact same issue.  Where is the uninstall and reinstall option????

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Dec 20, 2020 0