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Latest update and psd's missing layers

Contributor ,
Oct 23, 2020 Oct 23, 2020

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Just updated LR, RAW and PS....what has happened?  Opening psd docs are missing the layers! Does not appear to effect all psd's but  many, and just 1 is too many! Help. The catalog was converted. 

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Adobe
Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi there,

 

We're sorry for the missing layers from the PSD files. Could you please share one of the affected files with us?

Also, turn off the GPU from the Photoshop > Preferences > Uncheck GPU > Restart Photoshop.

 

Let us know if that helps.

Thanks,

Mohit

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Contributor ,
Oct 23, 2020 Oct 23, 2020

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Can not send POSD, too large. However, is the a snip of the doc showing no layers in this psd.  Layer.JPG

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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try edit>preferences>performance> unckeck use graphic processor

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Contributor ,
Oct 25, 2020 Oct 25, 2020

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That did not help...

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Contributor ,
Nov 01, 2020 Nov 01, 2020

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LATEST

HELP! This is  a horror show, I have lost hours of work in the last few days because PS is losing the layers in psd docs.  A doc that I worked on the last few days saved ok, and then BOOM, today went to open the psd and no layers.  GONE hours! 

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