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Layer doesn't move or snaps back using move tool

Community Beginner ,
May 22, 2018

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When I try to move a layer in my psd file with the move tool it moves a bit but then snaps back to the original place or close to it. The layer will move using the arrow keys just fine, just not with the move tool.

An update on our issue, Forcepoint was recently updated to 8.5.2854 and the issue has been fixed. This also includes an issue regarding copying/pasting layer groups which would crash Photoshop previous to this Forcepoint update. Hope this helps!

-Ian

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Layer doesn't move or snaps back using move tool

Community Beginner ,
May 22, 2018

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When I try to move a layer in my psd file with the move tool it moves a bit but then snaps back to the original place or close to it. The layer will move using the arrow keys just fine, just not with the move tool.

An update on our issue, Forcepoint was recently updated to 8.5.2854 and the issue has been fixed. This also includes an issue regarding copying/pasting layer groups which would crash Photoshop previous to this Forcepoint update. Hope this helps!

-Ian

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Adobe Employee ,
May 22, 2018

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Hi mwbonesteel,

We're really sorry for all the trouble. Could you please let us know the exact version of Photoshop you are using now? Open Creative Cloud desktop app and check if there are any pending updates for Photoshop.

Regards,

Mohit

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Community Beginner ,
May 22, 2018

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Version is 19.1.4. Seems to be the most current version.

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LEGEND ,
May 23, 2018

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What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Beginner ,
Jun 11, 2018

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Hey Mohit,

This is a problem that still persists and two of my coworkers are experiencing the same issue (one of which started this thread). All my Apps are fully up to date from CC, I have no third party plugins running, etc. Could it be the most recent update that is causing this? See my video in this thread to see the issue we are having. Would a full uninstall/reinstall fix this issue?

Thank you,

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Community Beginner ,
Jun 11, 2018

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Never mind on the unistall/reinstall... we tried that and the issue persists.

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New Here ,
May 30, 2018

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I'm having the same issue with Photoshop CC 2015. Have reset all tools and updated Photoshop, still having the same problem. Any solutions? I can't do my work until I get this fixed, I work with layers a lot and at the moment they just snap back to the original position (it's not the snap feature either, have checked that).

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Adobe Community Professional ,
May 30, 2018

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Hi!

Have you changed anything between now and the last time it worked? Updated anything? Added anything? And, if you could

post a screenshot of your open Photoshop window so we can see what you are looking at, that would be great.

Michelle

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Adobe Community Professional ,
May 31, 2018

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Hello, what is particular in your setup?

Are you woking with a graphic tablet?

Is the stylus laying on or close to the tablet, and you are using the mouse?

Do you have such problem entering text, or in any other application?

Meyboom, did you try to update to a recent version of Photoshop?

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New Here ,
May 31, 2018

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It started happening midway through working on a photo, so I thought I may have accidentally hit a shortcut key. So I reset all tools and preferences. Since it happened I have updated my PS to the latest version and still happens.

I use an external wireless mouse, I've tried a different mouse and also tried the trackpad. Happens on all of them and only when working in Photoshop, no other programs.

Here is a screenshot of my setup too, like I said everything has been reset so I can't see any problems.

PS.jpeg

Thanks for any help!

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Adobe Community Professional ,
May 31, 2018

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How far are you trying to move it?  I know sometimes when I'm moving something,  sometimes, if I move the cursor off to the side too far or over the to the sidebar, it'll bounce back. 

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