Layers are greyed out cannot after dragging into new window

Contributor ,
Mar 24, 2021 Mar 24, 2021

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Hi forum.

 

1) I have  encounrted a weird issue. I'm dragging a group folder into another window ( holding shift and dragging into new window). For some reason, the folder is there, but the layers with the objects wont show up. And the option to even select the layers are greyed out.  And yes, in my other document there are visiable object, they layers are not empty. What's going on?

 

2) on other occasions, they appear while dragging into the new window. I save the document, and when I open it up, nothing is there.

 

Greyed-Out-PS-Layers.jpg

 

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How to, Problem or error

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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What are the Layers Panel Options? 

What are ALL the Groups’ Opacity and FIll settings? 

 

Please select a Layer, hit cmd-T and post a screenshot with the pertinent Panels (Toolbar, Layers, Paths, Options Bar, …) visible. 

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Contributor ,
Mar 24, 2021 Mar 24, 2021

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Control + T wont even do anythnig. The layers are there but greyd out. The Opacity from the other document is at 100%! this is the first time this is happening to the current document. I opened up another file tried the same method and it works, just this document suddenly has gone corrupt.

 

 

UpDate: I did an edit contents, and a new document opened up so the shapes are all there, then I dragged dropped them into the document again, saved closed, reopened the file and they're there. Ill just have to live with this file.

 

Kind regards.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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»I did an edit contents,«

Your screenshot shows Shape Layers, not Smart Objects, so what about »Edit Contents«? 

 

Please post the requested screenshot already. 

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Contributor ,
Mar 24, 2021 Mar 24, 2021

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Hi C!

 

To make things easier, I'll share my PS document. I'm hoping you also experience this issue I'm having and you can solve this problem. like I said,  it's the first time I encounter this type of PS behaviour. 

 

https://filebin.net/x4biaggqz6k173ze/Share_File_with_Adobe_Community.psd?t=v33t0yrh

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Interesting. 

The file indeed appears to be mysterious … selecting the Shape Layer does not even reveal a Path in the Paths Panel. 

So far only moving them out of the Groups seems to reveal the Paths and the Layers (see gif). 

mysteriousShapeLayerIssue.gif

 

You may want to post a report over on 

Photoshop Family

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Contributor ,
Mar 25, 2021 Mar 25, 2021

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It has to be with the PS version I'm on, because you at least get to reveal the paths, but my document is completely dud! I'll post it over to the PS family and see what they come up with.

 

Kind rergards.

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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I am using Photoshop 22.3.0, what is your version? 

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Contributor ,
Mar 25, 2021 Mar 25, 2021

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I'm currently on 19.1.5 Version.  for me to update, I'll need approval by my peers, ( company policy).

 

 

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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You also would need to make sure that your computer meets the requirements. 

https://helpx.adobe.com/photoshop/system-requirements.html

 

If you do upgrade make sure NOT to remove the old version so you have a fall-back in case of »unexpected problems«. 

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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I can't see any clues from your screen shot.  Try a different method like right click > Duplicate and choose eith a diffent _open" document, or New.  If the issue persists past that, there is something going in in the source document like:

 

Were the layers clipped to other layers that were not copied across?

If you copied the layers to an existing document did it have the same image mode?
I am not sure how bit depth would affect such a move, but my guess is not at all.  The bith depth would just be changed to match.

 

A screen shot might be more helpfull if you showed the full layers panel for both documents, and a full screen shot of the workspace.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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It is hard to see by your picture. I had  a problem like this a while back and could not understand what was happening. What I found since, was that it actually was there it was just off my art board. Try to zoom out and go file transform. You should see your layer highlighted out on the paste board.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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This is a added note to the last post from Jumpenjax.

 

I should have added you can click and drag the highlighted layer onto your art board.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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cmd-A and aligning to vertical and horizontal center should also work if the issue is that the Layers’ content is off-canvas . 

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Hi, is it using Photoshop 22.3?

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