Libraries and plugins don't work in Photoshop with NVIDIA GEFORGE GT-540 on Windows

[GHW Moolhuizen]

With this videocard the Libraries and plugins don't work.

maybe a issue for the developers

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with the version of Windows you're using?

Please ensure that you have all available Windows updates installed on the computer along with the latest drivers for the graphics card.

You can also try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Please let us know if it helps!

Regards,

Nikunj

[GHW Moolhuizen]

Adobe Photoshop-versie: 21.2.4 20200922.r.323 2020/09/22: 8e8e91e8543 x64
Aantal keer gestart: 4
Besturingssysteem: Windows 10 64 bits
Versie: 10 of hoger 10.0.18362.1082
Systeemarchitectuur: Intel CPU-familie:6, Model:10, Stepping:7 met MMX,
SSE-integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Aantal fysieke processors: 4
Aantal logische processors: 8
Snelheid processor: 2195 MHz
Ingebouwd geheugen: 8103 MB
Beschikbaar geheugen: 4439 MB
Hoeveelheid beschikbaar geheugen voor Photoshop: 7398 MB
Geheugen in gebruik door Photoshop: 60 %
Status ACP.local:
- SDK-version: 1.30.8.3
- Status core-synchronisatie: Bereikbaar en compatibel
- Core-synchronisate wordt uitgevoerd: 4.3.60.8
- Minimale core-synchronisatie vereist: 4.3.4.2
ACPL-cache configureren:
- Tijd tot live: 5184000 seconden
- Maximumgrootte: 20480 MB
- Percentage leegmaken: 50%
- Percentage drempel: 85%
- Interval leegmaken: 60 seconden
Canvas behouden: Uitgeschakeld.
Aliaslagen: Uitgeschakeld.
Wijzigingspalet: Ingeschakeld.
Grootlicht: Uitgeschakeld.
Blokgrootte van afbeelding: 1024 kB
Niveaus voor afbeeldingscache: 4
Lettertypevoorvertoning: Normaal
TextComposer: Latijn
Scherm: 1

[GHW Moolhuizen]

I  have the latest update installed

[GHW Moolhuizen]

Two employees haved looked to my computer and haved done fresh installs and nothing was helpfull. The software is good.

I have suggested if it not the videocard was. Today I haved turn it off en everything works now. The adobe employees are very helpfull .

[nikunj.m]

Thanks for the update! If the application is working properly with the graphics card disabled, the issue probably is with the card itself or the drivers.

Please feel free to reach out if you need assistance with anything else. Stay safe!

Regards,

Nikunj