Highlighted

Lighting Effects Greyed Out . . . tried everything!

Community Beginner ,
Sep 13, 2020

Copy link to clipboard

Copied

As the title indicates, I have an iMac and simply can't get Lighting Effects to work. I tried everything in all of the threads. Including, exporting my raw image to jpeg . . . nope. Nothing. Here is my system info:

Adobe Photoshop Version: 21.2.3 20200902.r.308 2020/09/02: 4ea4dadce6 x64 Number of Launches: 116 Operating System: Mac OS 10.13.6 System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX Physical processor count: 4 Processor speed: 2700 MHz Built-in memory: 12288 MB Free memory: 4009 MB Memory available to Photoshop: 10715 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.30.8.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.57.2 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 5/28/19 at 4:52:47 PM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1080, right=1920 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=512
glgpu[0].GLName="AMD Radeon HD 6770M OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon HD 6770M OpenGL Engine"
glgpu[0].GLRendererID=16915206
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[3072]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[3072]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 7 2020 00:10:14)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=512
clgpu[0].CLName="ATI Radeon HD 6770M"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915200
clgpu[0].CLDriverVersion="1.2 (Jun 18 2020 22:10:00)"
clgpu[0].CLBandwidth=2.28462e+10
clgpu[0].CLCompute=64.1035
License Type: Subscription Serial number: 90970684933127301636 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 930.7G, 441.9G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: AdbePM.framework AdbePM 4.1.01.377270 1.620877 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeACE.framework AdobeACE 2.20.02.46274 79.620289 AdobeAGM.framework AdobeAGM 4.30.87.46274 79.620289 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46220 79.620005 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46220 79.620005 AdobeBIB.framework AdobeBIB 1.2.03.46274 79.620289 AdobeBIBUtils.framework AdobeBIBUtils 1.1.46274 79.620289 AdobeCoolType.framework AdobeCoolType 5.17.00.46274 79.620289 AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 AdobeJP2K.framework AdobeJP2K 1.2.2.46210 79.274989 AdobeLinguistic.framework 24237 AdobeMPS.framework AdobeMPS 5.8.1.46274 79.620254 AdobeOwl.framework AdobeOwl 5.5.0 AdobePDFL.framework AdobePDFL 15.0.0.46284 79.382206 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobeSVGAGM.framework AdobeSVGAGM 1.0.46274 79.620289 AdobeSVGRE.framework AdobeSVGRE 6.0 79.620289 AdobeXMP.framework AdobeXMPCore 79.164460 79.164460 AdobeXMPFiles.framework AdobeXMPFiles 79.164460 79.164460 AdobeXMPScript.framework AdobeXMPScript 79.164460 79.164460 ahclient.framework ahclient 4.1.1.0 AIDE.framework AIDE 1.5.0.46333 79.620495 boost_date_time.framework boost_date_time 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 boost_system.framework boost_system 12.1.0.0 boost_threads.framework boost_threads 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 dvacore.framework dvacore 12.1.0.0 dvamarshal.framework dvamarshal 12.1.0.0 dvamediatypes.framework dvamediatypes 12.1.0.0 dvametadata.framework dvametadata 12.1.0.0 dvametadataapi.framework dvametadataapi 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 dvaplayer.framework dvaplayer 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvatransport.framework dvatransport 12.1.0.0 dvaui.framework dvaui 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-3.8.0.45 dynamiclink.framework dynamiclink 12.1.0.0 ICUConverter.framework ICUConverter gtlib_12.0.23744 ICUData.framework ICUData gtlib_12.0.23744 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 LogSession.framework LogSession 8.1.0.73.49198 mediacoreif.framework mediacoreif 12.1.0.0 PlugPlugExternalObject.framework 9.4.0.146 PlugPlugOwl.framework PlugPlugOwl 9.4.0.146 WRServices.framework WRServices 15.3.0 15.3.0.0 Unified Extensibility Platform uxp-3.8.0.45 Required plug-ins: Accented Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.2.3, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Backdrop Designer 1.5.2 ©2003 Digital Anarchy - from the file “Backdrop.plugin” Bas Relief 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.2 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” DFT v1 NO VERSION - from the file “DFT.plugin” Dfx v4 NO VERSION - from the file “Dfx.plugin” Dicom 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.2 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.2 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.2 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.2.3, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.2.3, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.2.3, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” ON1 Develop 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Develop 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Develop 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Effects 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Effects 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Effects 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Portrait 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Portrait 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Portrait 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Resize 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Engine Automation 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Engine Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” OpenEXR 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.2.3, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.2, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.2.3, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.2, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.6.0.50 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.6.0/" CDO: 1.68.5
CmdN: 1.4.13
CDP: 1.95.4 com.adobe.photoshop.exportAs 0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/index.html” New Document 3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.3.0/fnft.html?v=3.3.0.4” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/purchaseTypekit.html” Home 2.13.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.13.0/index.html?v=2.13.0.14” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/extensions/capture/capture.html” ON1 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

Correct answer by Jim5EF8 | Community Beginner

Maybe Solved?!?!

 

I spent 4 hours with Adobe Support online. Went through all the normal and initial questions about the file, my iMac, system, version . . . then tried deleting the preference folder. Didn't work. Then tried re-installing. Didn't work. Then noticed something interesting. My graphic card information wasn't showing up in Photoshop preferences- performance- detected graphics processor . . . there was nothing. The very nice and patient person told me to try installing v20 Photoshop CC 2019. The current version is 21 something. Lo and Behold . . . that worked!! Turns out, for anyone with an older Mac running High Sierra, there's a bug bewteen Phtoshop and High Sierra causing graphic processing issues. If you have a Mac running High Sierra, upgrade to Mojave. That should fix the issue. If, like me, you can't upgrade past High Sierra because your Mac is an earlier model than 2012, download Photoshop v20. You can do it in Creative Cloud, and you can keep v21. I'll say this, though, v20 runs faster and better with that graphics support enabled. Quite honestly, most of v21 is UI improvements. Most of the tools are about the same. Although, the one I use the most, the selection tool for masking, has been improved. Oh well. 

Topics

Bug, Mac, Problem or error

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lighting Effects Greyed Out . . . tried everything!

Community Beginner ,
Sep 13, 2020

Copy link to clipboard

Copied

As the title indicates, I have an iMac and simply can't get Lighting Effects to work. I tried everything in all of the threads. Including, exporting my raw image to jpeg . . . nope. Nothing. Here is my system info:

Adobe Photoshop Version: 21.2.3 20200902.r.308 2020/09/02: 4ea4dadce6 x64 Number of Launches: 116 Operating System: Mac OS 10.13.6 System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX Physical processor count: 4 Processor speed: 2700 MHz Built-in memory: 12288 MB Free memory: 4009 MB Memory available to Photoshop: 10715 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.30.8.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.57.2 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 5/28/19 at 4:52:47 PM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1080, right=1920 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=512
glgpu[0].GLName="AMD Radeon HD 6770M OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon HD 6770M OpenGL Engine"
glgpu[0].GLRendererID=16915206
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[3072]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[3072]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 7 2020 00:10:14)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=512
clgpu[0].CLName="ATI Radeon HD 6770M"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915200
clgpu[0].CLDriverVersion="1.2 (Jun 18 2020 22:10:00)"
clgpu[0].CLBandwidth=2.28462e+10
clgpu[0].CLCompute=64.1035
License Type: Subscription Serial number: 90970684933127301636 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 930.7G, 441.9G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: AdbePM.framework AdbePM 4.1.01.377270 1.620877 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeACE.framework AdobeACE 2.20.02.46274 79.620289 AdobeAGM.framework AdobeAGM 4.30.87.46274 79.620289 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46220 79.620005 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46220 79.620005 AdobeBIB.framework AdobeBIB 1.2.03.46274 79.620289 AdobeBIBUtils.framework AdobeBIBUtils 1.1.46274 79.620289 AdobeCoolType.framework AdobeCoolType 5.17.00.46274 79.620289 AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 AdobeJP2K.framework AdobeJP2K 1.2.2.46210 79.274989 AdobeLinguistic.framework 24237 AdobeMPS.framework AdobeMPS 5.8.1.46274 79.620254 AdobeOwl.framework AdobeOwl 5.5.0 AdobePDFL.framework AdobePDFL 15.0.0.46284 79.382206 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobeSVGAGM.framework AdobeSVGAGM 1.0.46274 79.620289 AdobeSVGRE.framework AdobeSVGRE 6.0 79.620289 AdobeXMP.framework AdobeXMPCore 79.164460 79.164460 AdobeXMPFiles.framework AdobeXMPFiles 79.164460 79.164460 AdobeXMPScript.framework AdobeXMPScript 79.164460 79.164460 ahclient.framework ahclient 4.1.1.0 AIDE.framework AIDE 1.5.0.46333 79.620495 boost_date_time.framework boost_date_time 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 boost_system.framework boost_system 12.1.0.0 boost_threads.framework boost_threads 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 dvacore.framework dvacore 12.1.0.0 dvamarshal.framework dvamarshal 12.1.0.0 dvamediatypes.framework dvamediatypes 12.1.0.0 dvametadata.framework dvametadata 12.1.0.0 dvametadataapi.framework dvametadataapi 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 dvaplayer.framework dvaplayer 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvatransport.framework dvatransport 12.1.0.0 dvaui.framework dvaui 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-3.8.0.45 dynamiclink.framework dynamiclink 12.1.0.0 ICUConverter.framework ICUConverter gtlib_12.0.23744 ICUData.framework ICUData gtlib_12.0.23744 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 LogSession.framework LogSession 8.1.0.73.49198 mediacoreif.framework mediacoreif 12.1.0.0 PlugPlugExternalObject.framework 9.4.0.146 PlugPlugOwl.framework PlugPlugOwl 9.4.0.146 WRServices.framework WRServices 15.3.0 15.3.0.0 Unified Extensibility Platform uxp-3.8.0.45 Required plug-ins: Accented Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.2.3, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Backdrop Designer 1.5.2 ©2003 Digital Anarchy - from the file “Backdrop.plugin” Bas Relief 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.2 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” DFT v1 NO VERSION - from the file “DFT.plugin” Dfx v4 NO VERSION - from the file “Dfx.plugin” Dicom 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.2 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.2 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.2 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.2.3, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.2.3, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.2.3, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” ON1 Develop 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Develop 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Develop 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Develop 2019-suite.plugin” ON1 Effects 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Effects 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Effects 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019-suite.plugin” ON1 Portrait 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Portrait 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Portrait 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Portrait 2019-suite.plugin” ON1 Resize 2019 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Engine Automation 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Engine Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” ON1 Resize 2019 Filter 13.0.0, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2019-suite.plugin” OpenEXR 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.2.3, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.2, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.2.3, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.2, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 21.2.3, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.2.3, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.6.0.50 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.6.0/" CDO: 1.68.5
CmdN: 1.4.13
CDP: 1.95.4 com.adobe.photoshop.exportAs 0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/index.html” New Document 3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.3.0/fnft.html?v=3.3.0.4” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/purchaseTypekit.html” Home 2.13.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.13.0/index.html?v=2.13.0.14” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_294/extensions/capture/capture.html” ON1 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

Correct answer by Jim5EF8 | Community Beginner

Maybe Solved?!?!

 

I spent 4 hours with Adobe Support online. Went through all the normal and initial questions about the file, my iMac, system, version . . . then tried deleting the preference folder. Didn't work. Then tried re-installing. Didn't work. Then noticed something interesting. My graphic card information wasn't showing up in Photoshop preferences- performance- detected graphics processor . . . there was nothing. The very nice and patient person told me to try installing v20 Photoshop CC 2019. The current version is 21 something. Lo and Behold . . . that worked!! Turns out, for anyone with an older Mac running High Sierra, there's a bug bewteen Phtoshop and High Sierra causing graphic processing issues. If you have a Mac running High Sierra, upgrade to Mojave. That should fix the issue. If, like me, you can't upgrade past High Sierra because your Mac is an earlier model than 2012, download Photoshop v20. You can do it in Creative Cloud, and you can keep v21. I'll say this, though, v20 runs faster and better with that graphics support enabled. Quite honestly, most of v21 is UI improvements. Most of the tools are about the same. Although, the one I use the most, the selection tool for masking, has been improved. Oh well. 

Topics

Bug, Mac, Problem or error

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Sep 13, 2020

Copy link to clipboard

Copied

Can you provide some information about your document. Like RGB 8 Bit color for exampl Lighting effect does not support RGB 16 bit color it would be grayed out in that case. Does not support CMYK and Lab color.

JJMack

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Sep 14, 2020

Copy link to clipboard

Copied

As noted, I've been through all of the threads on this issue, tried everything, and am fully aware of what is supported and not. Let's skip past all of the obvious. There's either an issue with Photoshop, or with my computer. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Most Valuable Participant ,
Sep 14, 2020

Copy link to clipboard

Copied

Yes there seems to be something wrong even your system Info does not  seem to format correctly. Make looking at it very hard.

JJMack

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Sep 15, 2020

Copy link to clipboard

Copied

Maybe Solved?!?!

 

I spent 4 hours with Adobe Support online. Went through all the normal and initial questions about the file, my iMac, system, version . . . then tried deleting the preference folder. Didn't work. Then tried re-installing. Didn't work. Then noticed something interesting. My graphic card information wasn't showing up in Photoshop preferences- performance- detected graphics processor . . . there was nothing. The very nice and patient person told me to try installing v20 Photoshop CC 2019. The current version is 21 something. Lo and Behold . . . that worked!! Turns out, for anyone with an older Mac running High Sierra, there's a bug bewteen Phtoshop and High Sierra causing graphic processing issues. If you have a Mac running High Sierra, upgrade to Mojave. That should fix the issue. If, like me, you can't upgrade past High Sierra because your Mac is an earlier model than 2012, download Photoshop v20. You can do it in Creative Cloud, and you can keep v21. I'll say this, though, v20 runs faster and better with that graphics support enabled. Quite honestly, most of v21 is UI improvements. Most of the tools are about the same. Although, the one I use the most, the selection tool for masking, has been improved. Oh well. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...