Liquify not displaying image.

Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Liquify in Photoshop was working until recent update to 22.0.1. I open an image, Liquify opens and the screen is grey.. The brush is stuck in the top left corner and can be resized but does not move around the window. White lines appear if you move the cursor to where faces should be, then disapear when the cursor is moved. I have tried zoomin in/out, changed image mode to 8, 16 and 32 bit, I have started Photoshop with the shift key pressed and I have uninstalled and reinstalled Photoshop, but no change.. Any Ideas what I can try next?

 

System Info further down

Many thanks

Alec

2020-11-25 09_56_59-Liquify (IMG_0147.CR2 @ 25%).jpg2020-11-25 09_57_57-Liquify Brush (IMG_0147.CR2 @ 25%).jpg2020-11-25 10_02_21-Preferences.jpg

 

System info...

Running on a Dell Latitude 5450.

 

Adobe Photoshop Version: 22.0.1 20201106.r.73 2020/11/06: 70b4743b574 x64
Number of Launches: 5
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2295 MHz
Built-in memory: 16244 MB
Free memory: 8768 MB
Memory available to Photoshop: 14860 MB
Memory used by Photoshop: 59 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.61.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="4.4"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=128
glgpu[0].GLName="Intel(R) HD Graphics 5500"
glgpu[0].GLVendor="INTEL"
glgpu[0].GLDriverVersion="20.19.15.5126"
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
glgpu[0].GLDriverDate="20200121000000.000000-000"
glgpu[0].GLRenderer="Intel(R) HD Graphics 5500"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 2.0 "
clgpu[0].CLDeviceVersion="2.0"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=6804
clgpu[0].CLName="Intel(R) HD Graphics 5500"
clgpu[0].CLVendor="INTEL"
clgpu[0].CLBandwidth=1.500000e+10
clgpu[0].CLCompute=153.561710
nativegpu[0].NativeName="5654:Intel(R) HD Graphics 5500"
License Type: Subscription
Serial number: 96040979111596302914
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Alec\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464.7G, 297.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/10/28-12:40:22 113.624934 113.624934
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.623146 79.623146
AdobeXMP.dll Adobe XMP Core 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPFiles.dll Adobe XMP Files 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPScript.dll Adobe XMP Script 2020/07/10-22:06:53 79.164488 79.164488
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/10/28-12:40:22 113.624934 113.624934
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/08/10-16:30:32 79.623154 79.623154
ARE.dll ARE 2020/10/28-12:40:22 113.624934 113.624934
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/10/28-12:40:22 113.624934 113.624934
BIBUtils.dll BIBUtils 2020/10/28-12:40:22 113.624934 113.624934
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CoolType.dll CoolType 2020/10/28-12:40:22 113.624934 113.624934
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.2.214
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/06/29-16:59:49 79.275695 79.275695
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 12.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/08/10-16:30:32 79.623129 79.623129
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.0
Plugin.dll Adobe Photoshop 2021 22.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.80
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.2.214


Required plugins:

Accented Edges 22.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
Average 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Average.8bf”
Bas Relief 22.0 - from the file “Filter Gallery.8bf”
BMP 22.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.0.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.0.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
Charcoal 22.0 - from the file “Filter Gallery.8bf”
Chrome 22.0 - from the file “Filter Gallery.8bf”
Cineon 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Cineon.8bi”
Clouds 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Clouds.8bf”
Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
Craquelure 22.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.0 - from the file “Filter Gallery.8bf”
Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
Cutout 22.0 - from the file “Filter Gallery.8bf”
Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
Dicom 22.0 - from the file “Dicom.8bi”
Difference Clouds 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Clouds.8bf”
Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
Displace 22.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “EazelAcquire.8ba”
Entropy 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Export Color Lookup Tables 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Export3DLUT.8be”
Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “FastCore.8bx”
Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.0 - from the file “Filter Gallery.8bf”
Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
Fresco 22.0 - from the file “Filter Gallery.8bf”
Glass 22.0 - from the file “Filter Gallery.8bf”
Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
Grain 22.0 - from the file “Filter Gallery.8bf”
Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
IGES 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”
Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
JPEG 2000 22.0 - from the file “JPEG2000.8bi”
Kurtosis 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Lens Blur 22.0 - from the file “Lens Blur.8bf”
Lens Correction 22.0 - from the file “Lens Correction.8bf”
Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
Liquify 22.0 - from the file “Liquify.8bf”
Matlab Operation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “ChannelPort.8bf”
Maximum 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Mean 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Measurement Core 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MeasurementCore.8me”
Median 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
Minimum 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
MMXCore Routines 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MMXCore.8bx”
Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.0 - from the file “Filter Gallery.8bf”
Note Paper 22.0 - from the file “Filter Gallery.8bf”
NTSC Colors 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
Palette Knife 22.0 - from the file “Filter Gallery.8bf”
Patchwork 22.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
PCX 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “PCX.8bi”
Photocopy 22.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “ChannelPort.8bf”
Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
Pixar 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Pixar.8bi”
Plaster 22.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “PBM.8bi”
Poster Edges 22.0 - from the file “Filter Gallery.8bf”
PRC 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”
Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Radiance 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Radiance.8bi”
Range 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Render Color Lookup Grid 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Export3DLUT.8be”
Reticulation 22.0 - from the file “Filter Gallery.8bf”
Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
Save for Web 22.0 - from the file “Save for Web.8be”
ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
Shear 22.0 - from the file “Standard MultiPlugin.8bf”
Skewness 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
Solarize 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Solarize.8bf”
Spaces 22.0 - from the file “Spaces.8li”
Spatter 22.0 - from the file “Filter Gallery.8bf”
Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
Sponge 22.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
Stained Glass 22.0 - from the file “Filter Gallery.8bf”
Stamp 22.0 - from the file “Filter Gallery.8bf”
Standard Deviation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Sumi-e 22.0 - from the file “Filter Gallery.8bf”
Summation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Targa 22.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.0 - from the file “Filter Gallery.8bf”
Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.0 - from the file “Filter Gallery.8bf”
Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
U3D 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”
Underpainting 22.0 - from the file “Filter Gallery.8bf”
Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
Variance 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”
Water Paper 22.0 - from the file “Filter Gallery.8bf”
Watercolor 22.0 - from the file “Filter Gallery.8bf”
Wave 22.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “WIASupport.8li”
Wind 22.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “WBMP.8bi”
ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start (L) 3.8.0.28 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.8.0\"
CDO: 1.76.10
CmdN: 1.5.18
CDP: 1.100.16
com.adobe.unifiedpanel (L) 1.1.0.24 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

com.adobe.nfp.gallery (P) 1.2.109.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\index.html”
RP3 Raya Pro 3 HUB 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Hub\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\purchaseTypekit.html”
Home 2.15.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.15.0\index.html?v=2.15.0.7”
RP3 InstaMask RGB Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 RGB\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
RP3 InstaMask 2 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 InstaMask\index.html”
RP3 Colour Centre 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Colour Centre\index.html”
New Document 3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\stock-panel-licensing\index.html”
RP3 Dodge And Burn 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Dodge and Burn\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
RP3 Precision Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Precision\index.html”
Easy Panel 2 2.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\EasyPanel2 - CC Manual Install\index.html”
RP3 Quick Blending 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Quick Blending\index.html”
RP3 Actions And Filters 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Filters and Finish\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 25, 2020 Nov 25, 2020
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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c.pfaffenbichler you certainly have earned the right to have the status of LEGEND..

Thank you for the fast reply, I have turned off the Graphics Processor and it worked first time.

 

Thank you

Alec

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, 3D Features and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

 

(And I didn’t pick the »legend« sticker …)

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Community Beginner ,
Jan 19, 2021 Jan 19, 2021

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I am looking for the same solution here - Liquify preview dosn't working. I've tried turning off »Use Graphics Processor« and it solved the problem, but if it effects other features then I don't know what to do.

Any help/ideas?

 

thanks,

Sanja

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New Here ,
Jan 21, 2021 Jan 21, 2021

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I'm having the same issue as well 

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New Here ,
Feb 12, 2021 Feb 12, 2021

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This isn't solved, turning off the Graphics Processor, Blocks all the features inside liquify from working. yea the liquify opens the image now but now you can enhance the facial features because they're all greyed out!. we need a new upgrade with everything fixed I am tired of reading all these comments and watching all these videos trying to find a solution. The program is $20 a month. it should work great. Not have all these problems.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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That sounds like your GPU or its driver do not meet the needs. 

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Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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That's not the case. Everything worked just fine before the update.
The only thing I haven't tried to uninstall and install it again. I would
really like to avoid that because all the plugins/brushes/actions...etc.
that I have.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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»That's not the case.«

Does disabling GPU usage make a difference? 

Then is would seem to be the case. 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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I totally agree with you.

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Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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I totally agree. Most of their updates make the user experience worse with each one. I just bought a brand new computer and should have no issue running photoshop, and yet. 

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Adobe Community Professional ,
Feb 14, 2021 Feb 14, 2021

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

I am not contesting that the Photoshop team has made some blunders in recent years but your GPU and GPU driver are not their choice. 

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New Here ,
Feb 15, 2021 Feb 15, 2021

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Yeah, I'm having the same issue.

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Community Beginner ,
Feb 15, 2021 Feb 15, 2021

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Hi

 

What I found worked for me was going to Edit, Preferences, Performance. In the graphics processor settings, Click on the Advanced button and untick everything, then click OK, restart Photoshop.

 

Hope this helps.

Alec

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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Hey Alec,

I've tried what you have suggested and that WORKED!!!
Can you please tell me what that actually means, those boxes that I've
unchecked?

Thanks a bunch!
Sanja


Sanja Memarović
Earhart Strasse 5
8152 Glattpark Zurich

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Community Beginner ,
Feb 17, 2021 Feb 17, 2021

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Hi Sanja

 

I'm glad the setting changes helped..

The settings relate to the graphics processing unit (GPU) installed in your pc/laptop, they help to make the liquify filter, and I'm sure some other parts of photoshop to work smoothly.

 

Someone else pointed me in this direction and selecting each setting in turn. restart photoshop, and see which works without breaking the liquify filter has help to make my laptop run a little smoother.

 

I've attached a screenshot of my settings that work for me..

Alec

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Community Beginner ,
Feb 20, 2021 Feb 20, 2021

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This worked for me as well. Edit>Preferences>Performance. Click on Advanced Settings for Graphics Processor Settings and untick everything. Click OK, then restart Photoshop. 

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hi Alec,

Thank you Thank you Thank you.  That worked for me!!!

 

April

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Community Beginner ,
Mar 21, 2021 Mar 21, 2021

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Hi Alec, I had the problem prior to the latest update that I could not see my photo in the screen,  I got that crazy circular half moon looking thing up in the far left hand corner, so I stopped trying,  I just clicked on liquify just to check & see if by chance it was now working. it looks good, or so I thought. My photo loaded perfectly but NONE of the commands are working. none of them.   If I try what you typed in here for this other photographer,  do you think that would work for my issue as well.  I keep hearing that I may need to buy a new GPU  & have it installed.  have you heard this ?   I also have an external hd with lots of memory, so that should not be the problem,  right ?  I know it worked prior to the update done by ADOBE about 3 mths ago.  It's very frustrating.  

Thanks

Jan 

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