Liquify opens up to a grey screen and a 1/2 circle in top left corner.

[redownloading CC]

I updated to the new PS recently and every time I try to run the liquify filter it opens up to the screen but where my image should be is a gray screen and a little half circle in the corner. I have tried it on a merged/flattened and other layer with no fix. I really dont want to go back to the old PS as I use a specific action and it doesn't seem to work with the old PS. 

[lambiloon]

Hi new photoshop version are having some problems on old vga cards so may be this might be the reason or if your computer is latest machine then may be it is bug....regards

[redownloading CC]

WHAT ARE THE VGA CARDS?

[kevin stohlmeyer]

Your graphics card for your monitor.

If you are on a Windows machine, make sure your display drivers are updated to the latest available.

[Page98A1]

I am having the same problem. My PC crashed and I had to reinstall Windows 10 ans CC Photoshop. When I go to Liquify it is doing the same thing. The answer given here doesn't help us fix it. Can anyone help?

[kevin stohlmeyer]

Did you upgrade to 22.1.1?

[melissapiccone]

If your graphics card isn't powerful enough, it won't work for you. https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

[GKelz10]

Problem is....liquify worked last week and this week, nothing.  just gray screen.  frustrating

[kevin stohlmeyer]

Did your Photoshop auto update?

[GKelz10]

Yes. I double checked. It’s up to date. I have a feeling there a some
weird setting that has changed. --
Gary Koelzer
Gary Koelzer Photography
310 E Frank St
Caro MI 48723
989-672-9980
www.garyphotos.com

[kevin stohlmeyer]

What are your computer specs?

OS version, HD Space, Available RAM, Graphics Card(s), VRAM

[GKelz10]

Operating System: Windows 10 64-bit

HD Free Space 125gb

VRAM: 2,264 MB
Required VRAM: 1,500 MB

graphics card Intel HD4600

I just dont understand how it changed when nothing on my computer has
changed when it did work just fine.

--
Thank you

Gary Koelzer
989-672-9980
koelzergary@gmail.com
garyphotos.com

[kevin stohlmeyer]

Your Photoshop must be set to auto update and it updated without your knowledge. 

The latest Photoshop builds have increased the GPU requirements which your Intel HD4600 does not meet. 

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Specifically the 2000 ops/sec requirement. Your graphics card clocks in at 434. 

https://www.videocardbenchmark.net/directCompute.html 

You'll either have to downgrade your Photoshop or upgrade your graphics card to continue using Photoshop. 

[GKelz10]

cant figure out how far back to downgrade.  every downgrade still has the same result