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Hello. When I try to use the Liquify tool in PS 2020. PS crashes. It has worked previously in PS 2019 and I'm fairly certain in PS 2020. Since the recent updates the programme just crashes.
Actually, PS 2021 is a complete disaster on my system. I can't open images, can't create a new document and the programme won't close. I have to go to Task Manager to close the programme from there. But I can guess I'm better starting another thread for that. I'd like to focus on the Liquify Tool in PS 2020 here.
My system specs are:
Intel Core i7 CPU 920 @2.67GHz 2.00 GHz
RAM 12.0 GB
OS 64-bit Windows 10 x64 -based processor
Graphics Card NVIDIA GeForce 9500 GT
Total available Graphics Memory 4095 MB
Dedicated Video Memory 1042
I have used the In-Programme crash report system a few times.
I've uninstalled all versions of Photoshop then reinstalled. Cleared Cache and Prefs.
The only message I get is the Crash Report pop-up box to send to Adobe.
I would be most grateful for any advice, suggestions or fixes.
Thank you.
Update:
I used the chat assistant on Adobe's website for Photoshop and received a lot of excellent help. Between my first post here and contacting the Help Chat there was another update for PS 2020/2021 a fix I think it was, not to distract from the help I received in Live Chat.
The upshot is PS 2020 can now open and close documents without crashing. Liquify Tool is now available, with a limited toolset, but the basics are there.
The main thing I learned is my GPU (NVIDIA GeForce 9500 GT) was not
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So. Nothing?
No suggestions? Even "No idea, try ........" would be great.
Am I doing something wrong?
Come on fellow photoshoppers, please?
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Update:
I used the chat assistant on Adobe's website for Photoshop and received a lot of excellent help. Between my first post here and contacting the Help Chat there was another update for PS 2020/2021 a fix I think it was, not to distract from the help I received in Live Chat.
The upshot is PS 2020 can now open and close documents without crashing. Liquify Tool is now available, with a limited toolset, but the basics are there.
The main thing I learned is my GPU (NVIDIA GeForce 9500 GT) was not recognised by PS. I Need to update my Graphic card it seems. It was next on my list of upgrades anyway so now I have more incentive.
Thanks, Adobe Live Chat Help (and Ali in particular.)
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My photoshop crashes everytime I try and open liquify. I have no tech experience. Can you help me?