I have cancelled settings, deleted preferences, restarted computer... yet LIQUIFY tool is not working.
FORWARD WARP TOOL is not working
TWIRL tool also not working
Any tool I choose, I still have the hand showing that will move image around... but I can't get the hand to change into any tool.
If I try Face-Aware Liquify... IT WORKS... but if I try to change HAND into a TOOL that I can select... nothing... it doesn't work.
I asked to chat with an expert ... but after the FORTH EXPERT that hanged on me after seeing that it was not working even if they cancelled preference file, I am now quite desperate...
Nobody can tell you anything without exact system info or other technical details like exact version of PS and hardware acceleration settings. Clearly, there's a failure in that department.
You are absolutely correct...
Here they are:
I use a MacBook Pro (Retina 15-inch) Processor 2,5 GHZ Intel Core i7 Graphic card is: Intel Iris Pro 1536 MB
operating system is macOS Sierra 10.12.2
Photoshop version cc2017
I am having the same exact issue. I completely uninstalled PS and the liquify brush worked one time. After that, only the hand icon was showing.
same here, only the hand is showing, no matter what I do.
I have this problem as well. I followed all the step adjusting Ink, then the login items and it works for a bit then stuck on hand tool again. Now I can't change Ink or delete login items so I'm stuck with the hand tool. This is the second time I've updated photoshop to have the liquify tool stops working.
Exactly... I have been reinstalling photoshop too many times... but it still happens.
I am not sure, but I think the "issue" is trigged when I press the button on the wacom pen... anyone experience the same?
Finally I have contacted WACOM and they made me reinstall a previous DRIVER version... and now it works just fine.
The answer to this problem is CONTACT WACOM CUSTOMER CARE, they will solve it... or at least this worked well for me
Which driver version did they have you install?
6.3.15-3 ... but I raccomandati that you contact wacom support, they were very very VERY helpful and efficient with my case
I'm having the same problem with the Liquify Tool. The hand will not change to any of the tools. But, my Face-Aware Liquify works fine. This happens on my MacPro desk top (trash can), it doesn't happen on my MacBook Pro. Both are running Photoshop CC 2017.0.1. I would really like to use the Liquify Tool sometimes, on the desk top computer. Help
I fixed it through uninstalling my wacom driver and disconnnecting it, rebooting. then start photoshop, use the tool once, install drivers and plug wacom back in. So far I did not experience this anymore.
Thanks for sharing the outcome. This will help other facing similar issue in near future.
If anyone using Mac OS below version 10.14, please refer this article for more info and fix for this issue: Known issues - Running Photoshop on macOS 10.14 Mojave
I'm experiecing the same issue but I'm using windows 10, does anyone know how to fix the problem?
the same problem here....
Similar problem using 2019 Macbook pro
Processor:2.4GHz 8-core Intel i9
Memory: 64GB 2667 MHz DDR$
Graphics AMD Radeon Pro5500M 8GB
no Wacom involved. using trackpad on the laptop.
data stored on external hard drives vis USB-C cables.
I am also desperate.