Looking for help with CR3 files.

Participant ,
Dec 02, 2020 Dec 02, 2020

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I'm on Mac OS 10.11.6, Photoshop 19.1.6. Adobe lists Camera Raw lists minimum CR version of 12.4 for my camera.  But my Photoshop CR version is 11.4.1, set for automatic updates and says it is current.  Files will not open.

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Mac, Problem or error

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Adobe Community Professional ,
Dec 02, 2020 Dec 02, 2020

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It's because your operating system doesn't support newer versions.

 

Photoshop is now at version 22.0.1, and ACR at version 13.0.2.

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Participant ,
Dec 02, 2020 Dec 02, 2020

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Yes I figured that out.  Guess this will have to wait until I buy a new computer. :[

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Adobe Camera Raw 13.1 is now available as a direct download from here:

 

https://helpx.adobe.com/uk/camera-raw/kb/camera-raw-plug-in-installer.html

 

Works with Photoshop 22.2.0 on Maco OS Big Sur (11.2.1)

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Most Valuable Participant ,
Feb 26, 2021 Feb 26, 2021

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I'm not sure why you are telling us that, ianmoss, it doesn't seem to help with the original question... but thanks for joining us.

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Just giving out the versions of photoshop and ACR that allow the opening of CR3 files.

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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What camera are the CR3 files from?

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Canon's proprietary RAW format

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Most Valuable Participant ,
Feb 26, 2021 Feb 26, 2021

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There is no generic support for Camera raw files or CR3 files. Support is model by model. A new Canon would make a new kind of CR3 file and need a new update, once Adobe have purchased the camera and reverse engineered the formats. So you need to check the exact camera model, not rely on "versions that open CR3". If only it wasn't so complicated... the table of camera is here https://helpx.adobe.com/uk/camera-raw/kb/camera-raw-plug-supported-cameras.html

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