Low quality Stock downloads

[bethp16018191]

Hi there,

I've downloaded a few highlighter streak type of images from Adobe stock. The files look fine in preview, but once I licence them and bring them into PS, the images are blocky an pixelated. The top image is what they look like in PS, the bottom is what I need them to look like. 

[jane-e]

Hi

The image looks like it's an Illustrator file because of the transparency grid.

• If you can give us the Adobe Stock number, I'd be happy to look at the file. 
  
  
• Do you have Illustrator or only Photoshop?

• Can you also tell us what settings you choose for "New" in Photoshop? Maybe with a screen shot?

~ Jane