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M: Photoshop CC 2020 won't save in macOS Catalina.

Community Beginner ,
Feb 17, 2020

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I am using Photoshop 2020 and Mac OS Catalina (I know, I shouldn't have updated my OS, but it's extremely hard to revert to an older OS and only Photoshop is giving me issues).

 

Mostly, my copy of Photoshop works; however, whenever I go to save a document, nothing happens. Neither save or save as do anything tangible. However, when I go to exit the application a window does pop up asking me if I want to save my work. If I click yes, nothing happens--the document does not save. The only way to close Photoshop is to discard my work. In a final twist, if I open an existing document--even from a few weeks ago--I'm able to save changes to that .psd file. 

 

Is anyone else having similar problems?? Saving is like the most basic function of any program and I would love to be able to use it.

 

[Moderator note: PS-48663]

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Bug, Mac, Performance, Problem or error

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M: Photoshop CC 2020 won't save in macOS Catalina.

Community Beginner ,
Feb 17, 2020

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I am using Photoshop 2020 and Mac OS Catalina (I know, I shouldn't have updated my OS, but it's extremely hard to revert to an older OS and only Photoshop is giving me issues).

 

Mostly, my copy of Photoshop works; however, whenever I go to save a document, nothing happens. Neither save or save as do anything tangible. However, when I go to exit the application a window does pop up asking me if I want to save my work. If I click yes, nothing happens--the document does not save. The only way to close Photoshop is to discard my work. In a final twist, if I open an existing document--even from a few weeks ago--I'm able to save changes to that .psd file. 

 

Is anyone else having similar problems?? Saving is like the most basic function of any program and I would love to be able to use it.

 

[Moderator note: PS-48663]

TOPICS
Bug, Mac, Performance, Problem or error

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5.6K

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Feb 17, 2020 3
Community Beginner ,
Feb 17, 2020

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Also, Photoshop is included in both Accessibility and Files and Folders on my Mac, so I'm pretty sure it's not a security issue.

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Feb 17, 2020 0
Community Beginner ,
Feb 17, 2020

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I have the same problem and have reinstalled Catalina and PS 2020 and checked the security settings with no luck! I have posted here before with no luck. PS 2020 is useless without New, Save and Save As functionality! I reinstalled PS 2019 and have no problems.

 

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Feb 17, 2020 1
Community Beginner ,
Feb 17, 2020

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I'm so glad that helped you!! Unfortunately, PS 2019 has the same problems for me 😕

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 18, 2020

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Hello, therefore, the problem lies with Catalina...

Where are you trying to save, do you have all the privileges for that folder?

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Feb 18, 2020 1
Community Beginner ,
Feb 18, 2020

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Yeah I believe so--since the dialogue box doesn't even show up for saving it's hard to tell but yes I do

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Feb 18, 2020 0
New Here ,
Oct 08, 2020

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I don't think it is Catalina. I have Catalina too but I have no trouble saving any of the work I do.

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Oct 08, 2020 0
New Here ,
Apr 20, 2020

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Same issue! Photoshop simply will not save. 

 

Without any warning, usually on a large file which I have been working on for about an hour, it stays at 0% with no ability to save the work that I've done. 

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Apr 20, 2020 0
New Here ,
Apr 20, 2020

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I have the same exact issues. I've been searching for weeks for the best way to fix it-even tried completely wiping everything from adobe and re-downloading it and now all I have is a headache. I need this program for school, and now with it being the week before finals, I need it more than ever. I used to work, but then something happened and I don't know how to fix it. It's extremely frustrating and I just want it fixed.

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Apr 20, 2020 0
Adobe Community Professional ,
Apr 20, 2020

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Hello, which exact version of Photoshop is it? 21.1.2? check in help>system info...

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Apr 20, 2020 0
New Here ,
Apr 22, 2020

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Hey, I was having the same problem and I finally fixed it. I reverted back to an older version (Photoshop 21.1.1) and then updated it to the current version (Photoshop 21.1.2) three times and it finally returned back to normal so I could create New, Save, and Save As.

 

I do not know if this is a long term solution or a short term solution because I cannot afford to spend more time then I already did today. My problem occurred after a Mac OS update and a Photoshop update. I hope this helps others struggling!

 

My device:

MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)

Mac OS Catalina (10.15.4)

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Apr 22, 2020 1