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M: RAW Support for Nikon Z5 with 3rd Party Glass

New Here ,
Aug 30, 2020 Aug 30, 2020

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I am finding an issue importing Nikon Z5 RAW files into Lightroom & Photoshop...Adobe's DNG converter also does not work for these files.  However, if RAW images are shot with Nikon lenses (either Z-mount native or adapted with FTZ adapter), all of these software programs can import just fine.  Will there be an update to allow the import of RAW images shot on 3rd Party Glass?  For reference, I was using the Tamron 24-70 2.8 G2.  NOTE: when using my Nikon 20mm 1.8g lens, all files imported as expected.

 

{Moderator Note: Edited the thread title, LRD-4205070}

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correct answers 1 Correct answer

Community Expert , Sep 23, 2020 Sep 23, 2020
Adobe
Community Beginner ,
Sep 01, 2020 Sep 01, 2020

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I'm having the same exact problem!! I did not know it was cause of the glass i swithced to my 50mm 1.8 f mount and it worked. Hmmmmmm

 

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Community Beginner ,
Sep 02, 2020 Sep 02, 2020

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I am having this same problem. I used the Sigma Art 85 1.4 while shooting RAW and I am receiving an import error. I would like to know if there is a fix coming rather quickly because the photographs were of a wedding and these images need to be delivered. 

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Community Beginner ,
Sep 02, 2020 Sep 02, 2020

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I'm thinking it's a firmware problem with Nikon. 

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New Here ,
Sep 04, 2020 Sep 04, 2020

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After going back and forth with support for several dayd, they said it could very well be 2-3 months for an update. I also have a wedding I need to get delivered. Abode is blaming Nikon, while Nikon is blaming Adobe.

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Community Beginner ,
Sep 04, 2020 Sep 04, 2020

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The same thing happened to me. Nikon blamed Adobe and Adobe blamed Nikon!! SMH

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Community Beginner ,
Sep 04, 2020 Sep 04, 2020

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This really puts people in a tough situation. These people paid for images. 

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Community Beginner ,
Sep 20, 2020 Sep 20, 2020

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I would never do a shoot for anyone, especially a wedding, without testing the equipment and practicing a lot with it first.  Hard to blame Nikon or Adobe for not delivering photos in this situation.

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Explorer ,
Sep 20, 2020 Sep 20, 2020

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Your input (comment) is not helpful.. it must be wonderful to be perfect.. people are just hoping for a solution and don't need your condescending remarks.. 

If you can't say anything constructive ( nice ) it's best not to say anything at all..

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Community Beginner ,
Sep 20, 2020 Sep 20, 2020

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I'm sorry if you were offended.  Let me put it another way -- it's best to practice with new equipment, including your photo processing workflow, before you take any important pictures.  If you're like me, the first pictures out of a new camera are not going to be very good because there is a lot to learn -- especially if you're transitioning from DSLR to Mirrorless as the AF works differently.  I beleive the solution to this situation on importing photos was already posted -- use Nikon's software until Adobe get's things sorted out.  Go ahead and be offended, but as a photographer taking once in a lifetime pictures of a wedding that the bride is counting on, it's your responsbility to make sure everything goes smooth.

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Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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While you comment is noted and understandable, in the notes for the last update for Lightroom it stated that support for the Z5 was being added before the camera even released to the public. No caveats were mentioned about 1st party lens support only. This is an oversight by both/either Adobe and Nikon. We can't be asked to stress testers and shoot with all of  our glass just to verify something that Adobe themselves said was already (and should have been) supported. 

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Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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Clearly Nikon dropped the ball in making sure the Z5 was enabled and tested by Adobe. I'm not deflecting that responsibility from Nikon as part of their new product development process.  What I was speaking to is the responsibility of the photographer going into a shoot as important as a wedding, or any paid shot for that matter.  The photographer should be making sure his/her equipment is ready, batteries are charged, etc.  This issue is a good reminder of the importance in trying everything out first when new gear is involved so you can find a fix or have alternate plans beforehand.  

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Community Expert ,
Sep 22, 2020 Sep 22, 2020

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That's right. I've spent over two years migrating from Nikon DSLR to Sony mirrorless. The decision was made a long time ago, but it took that long because I needed to have proven reliable equipment on hand at all times. I used the Nikons for all important jobs until very recently.

 

There are no excuses for malfunctioning equipment. It happens, and it needs to be adressed in advance. It's the photographer's responsibility to make sure it all works.

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New Here ,
Oct 01, 2020 Oct 01, 2020

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Well I guess I'm getting a Sony A7III.

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Explorer ,
Oct 01, 2020 Oct 01, 2020

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Scroll down, we posted a temporary workaround. No need to jump ship just yet. Also Adobe is putting out a patch. They posted an update on the photoshop forum last week about them isolating a possible issue for a fix. Stay tuned. 

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New Here ,
Sep 04, 2020 Sep 04, 2020

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I'm having the same issue and I'm using a legacy Len non-AI Nikkor 50.18

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New Here ,
Sep 05, 2020 Sep 05, 2020

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Im having the same issue when using the Tamron 70-200 2.8 G2. Has anyone gotten more info about this from Adobe or Nikon?

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Explorer ,
Sep 06, 2020 Sep 06, 2020

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Please tell me Adobe has an update for this? I need to deliver files and just realized I can't read the files :(. 

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Community Beginner ,
Sep 06, 2020 Sep 06, 2020

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I cannot open those raw files with other raw converters as well, so I suppose it is more of a Nikon problem than an Adobe problem. I could open the raw files with On1 Photo 10 though.

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Explorer ,
Sep 07, 2020 Sep 07, 2020

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I can't open any of the raw files in capture one after downloading it to test if it's just adobe. 

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Explorer ,
Sep 07, 2020 Sep 07, 2020

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Boom!!!! Here it is. THE WORKAROUND!!  It's a pain and takes time, but if you download the Nikon NX-D software, you can convert the NEF files to a TIFF file. THEN you can send to Lightroom, Photoshop & (I know this is an Adobe forum, but let's be real) Capture One.

 

I hope this works for you.

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Community Beginner ,
Sep 07, 2020 Sep 07, 2020

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Though I can see the images in ViewNX (not in Capture NX-D), I cannot convert them. I get an error message, unsupported file type.

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Explorer ,
Sep 07, 2020 Sep 07, 2020

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I downloaded capture NX-D and was able to convert under the file tool bar
(Ctrl+E). Make sure you are using Capture NX-D. I’m still awaiting an
official response from Nikon as it seems it is a file issue, but this does
the trick for now. --
Thank you,

Darnell Reid
D. Reid Photography

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Community Beginner ,
Sep 07, 2020 Sep 07, 2020

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Got it! Apparently I was not using the latest version, although I checked from within Capture NX-D. 🙂

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Explorer ,
Sep 07, 2020 Sep 07, 2020

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Glad it was able to help you out! Hopefully they can get it together a create a native fix. 

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