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M1 Macbook Pro Zooming Issue

New Here ,
Apr 07, 2021 Apr 07, 2021

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Hey there,

 

I have a user that is running into a issue with there Photoshop set-up. Right now they are using a LG Ultrafine 5K as a monitor with a M1 Pro. They said that

"The program cannot zoom past 200% without the canvas separating or turning black, this happens on monitor and on laptop without monitor plugged in."

 

I looked through some other threads on here but couldn't find anything to go on. Any input would be great!

 

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