MAC M1 - Nous ne pouvons pas vérifier votre statut d’abonnement on photoshop

New Here ,
Dec 01, 2020 Dec 01, 2020

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Hi,

 

Im on a new mac M1. i installed Creative cloud and Photoshop Beta but everytime i try to launch photoshop it didn't work.

 

There is a first error message with "Nous ne pouvons pas vérifier votre statut d’abonnement" on photoshop (We can't verify you sub.. in english)

I click retry and the error is "Photoshop encounter a problem..".

 

I test all for the serveur access and i think i have no problem on this side.. How can i do please ?

 

Best

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Activation, Creative Cloud, Installation

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Most Valuable Participant ,
Dec 01, 2020 Dec 01, 2020

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Beta apps may not work. They are not for live use. Please report All problems through the beta channel, public discussion might not be allowed. 

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New Here ,
Dec 01, 2020 Dec 01, 2020

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Hi,

I tested the last version of photoshop and i have the same issue...

 

 

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Hi, I have the exact same problem and I wanted to know if you fixed it or not... ? 

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