Mac Pro - Photoshop 22.4.1 crashes

Community Beginner ,
May 23, 2021 May 23, 2021

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When i launch Photoshop I can't open any images, Photoshop crashes. Config: Big Sur on a new Mac Pro. Same issue with Indesign too

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Make sure you have the latest versions and have plenty of RAM and spare disk capacity.

Try resetting the application preferences. 

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Community Beginner ,
May 23, 2021 May 23, 2021

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Latest Version sure and resetting of preferences done…Here my config:

Mac Pro (2019)

2.5 GHz 28-Core Intel Xeon W

2x AMD Radeon Pro Vega II Duo 32 GB

384 GB 2933 MHz DDR4

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Community Beginner ,
May 23, 2021 May 23, 2021

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problem solved. i disabled the gaphic card. it doesn't make any sense if photoshop can't access the graphic card.

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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I ran into a similar issue recently and uninstalling and reinstalling the Creative Cloud app helped. Don't forget to log back in and check for updates.

warmly/j

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