Major Problmes after Update

New Here ,
Mar 04, 2021 Mar 04, 2021

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I downloaded the 3 updates today as advised prompted by your message.

Major problem now.

Bridge and Photoshop have stopped talking to each other.

I can see my images in Bridge but can not open them in Photoshop.

Screenshot message attached.

"Could not complete your request because of a Programme Error".

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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You did not state any information regarding your computer (memory disk etc) and operating system and version. From what to what version did you upgrade?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Adobe Photoshop Version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa x64
Number of Launches: 218
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.1087
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX,
SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3696 MHz
Built-in memory: 16328 MB
Free memory: 8962 MB
Memory available to Photoshop: 14937 MB
Memory used by Photoshop: 60 %

I have an annual subscription plan so I am always up to date.

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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Thanks for the additional info.

 

I suppose that Photoshop and Bridge work independently? Do you get the same error when you launch Ps first manually before trying to open a Ps file with bridge?

 

Regards, Abambo
Hard- and Software Engineer and Photographer.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Yes. I get the same message if I open Ps first or Bridge first.
I tried opening an image in Lr and the same happens.

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