Make a transparant gif from transparant psd ?

[Egbert0101]

I have a line drawing with transparant background in psd. I want to make a transparant gif or png. When I save the psd as pgn , I see a gray colored background. When I save the psd as gif, the whole picture is black (background + line drawing). What do I wrong ? 

[c.pfaffenbichler]

Why not save a psd? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible and one with the File > Export > Save for Web-settings you chose when creating the png? 

[Egbert0101]

I have a Dutch version of Photoshop

[c.pfaffenbichler]

Why not use the psd? 

You have Matte set to white apparently, try »None«. 

Please try png-24 from Save for Web. 

[Egbert0101]

No effect. I used this tutorial 

https://blog.prototypr.io/quick-tutorial-how-to-remove-a-background-from-line-art-in-photoshop-ee911...

with this video: https://www.youtube.com/watch?v=nBhucOH4vvo&feature=youtu.be

I started with a JPG file

[c.pfaffenbichler]

»No effect.«

You mean setting the Matte to None? 

Please post screenshots and the resulting gif. 

[MarekMularczyk]

Does the document you're trying to export have a "checkerboard" inside Photoshop as a background (that's transparency)?

How are you saving the image? Are you using Export As... ?

[Egbert0101]

There is an checkerboard inside. I used save as fuction, but the export fuction has same problems

[MarekMularczyk]

PNG export, as you showed in one of your screenshots, shows transparency. Are you saying that when you export using this method (Save AS..) transparency disappears when you reopen the image?

Where are you opening the exported image?

[Egbert0101]

Thats right. You can open the PNG file in every tool you like. I like to publish the picture on the web. 

[melissapiccone]

Looking at your screenshots - it looks like the background is not completely transparent - it looks like there is gray in there. Your checkerboard is not as bright as it should be. Click in the "transparent area" with the magic wand tool and see if there are pixels in there, delete and try again. 

[mark@headTrix]

Hello,

so it looks like you have only one transparent layer, and everything looks right in both Save for Web and Export As Dialogue boxes. I would do a file save as with a new name and see if that does anything, if not, restart Photoshop. Perhaps delete the preferences by opening Photoshop and holding Down Command+Shift+Option (Ctrl+Alt=Shift fro Win). And see if that helps.

Otherwise you can upload the file here so I can take a look at it for you, and export it if need be.

Thanks,

mark

[Egbert0101]

Here is the PSD file ...

[mark@headTrix]

Ok thanks. It worked just fine for me. So I would suggest deleting your preferences as I mentioned above. And or even restart your entire machine.

Here is a screen share showing how it looks on my computer, and I exported a transparent GIF and a PNG for you as well(attached).

cheers,

mark

[Egbert0101]

Thanks to everyone. I consider case closed, although there remain some questions....

[mark@headTrix]

You can mark the answer Correct to close this case, or ask more questions or start a new post with your questions.

Enjoy the day.

mark

[MarekMularczyk]

Any more questions let us know.