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Many issues with Photoshop 21.2.2

Community Beginner ,
Aug 20, 2020

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For the past weeks I've been experiencing more and more issues with Photoshop 2020, to the point where it has almost become unusable. None of these issues were present in photoshop 2019 (to which I'll revert back to now). 

 

List of the issues below:

- Since of this morning, pen pressure on the wacom tablet is gone (not gone in PS2019)

- When painting with a brush and erasing, the eraser will flip back to the brush without warning between strokes, making me automatically paint over my erased area. 

- Even with a few layers, the hue/saturation slider (ctrl+u) is incredibly sluggish. Overall sluggish performance in general (I run a i9, gtx2080, 64gb ram on Windows 10).

- Selecting layers with ctrl + click is now unreliable. It seems like it only works half of the time, or only when I click multiple times in rapid succession. 

- Transforming objects with free transform is sluggish to the point where I can't accurately resize an object anymore. 

 

I hope these problems can be addressed, as it has become very frustrating using Photoshop. 

For now I'll switch back to 2019, but it's not a good feeling since we're paying monthly for this program and should be able to use the latest version/features properly. 

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Bug, Performance, Problem or error, Windows

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Many issues with Photoshop 21.2.2

Community Beginner ,
Aug 20, 2020

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For the past weeks I've been experiencing more and more issues with Photoshop 2020, to the point where it has almost become unusable. None of these issues were present in photoshop 2019 (to which I'll revert back to now). 

 

List of the issues below:

- Since of this morning, pen pressure on the wacom tablet is gone (not gone in PS2019)

- When painting with a brush and erasing, the eraser will flip back to the brush without warning between strokes, making me automatically paint over my erased area. 

- Even with a few layers, the hue/saturation slider (ctrl+u) is incredibly sluggish. Overall sluggish performance in general (I run a i9, gtx2080, 64gb ram on Windows 10).

- Selecting layers with ctrl + click is now unreliable. It seems like it only works half of the time, or only when I click multiple times in rapid succession. 

- Transforming objects with free transform is sluggish to the point where I can't accurately resize an object anymore. 

 

I hope these problems can be addressed, as it has become very frustrating using Photoshop. 

For now I'll switch back to 2019, but it's not a good feeling since we're paying monthly for this program and should be able to use the latest version/features properly. 

TOPICS
Bug, Performance, Problem or error, Windows

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146

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Aug 20, 2020 0
Adobe Community Professional ,
Aug 20, 2020

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Which OS version and how much RAM?

Have you tried resetting your Photoshop preferences?

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Aug 20, 2020 1
Community Beginner ,
Aug 20, 2020

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Windows 10 & 64gb RAM.

I haven't tried resetting my preferences yet. I'll do that, although it's not ideal since I use a lot of custom settings. 
Yesterday the pen pressure worked fine, by the way (on PS2020).

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Aug 20, 2020 0
Most Valuable Participant ,
Aug 20, 2020

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It sound like you are using a Pen using WinTab Application interface.  Photoshop WinTabs support was broken in CC 209 with  update 20.1. Before that update the Best interface to use for Pen control was to use WinTabs Application interface.  Since  CC 2019 update 20.1   You need to use Windows INK application Interface.

JJMack

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Aug 20, 2020 0
Community Beginner ,
Aug 20, 2020

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The pen pressure worked yesterday though on PS2020. It's since this morning that it stopped working with the new update. Thanks for the advice though

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Aug 20, 2020 1
Adobe Community Professional ,
Aug 20, 2020

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What is your Performance Prefernces Settings (including the Advanced button)?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Aug 20, 2020 0
New Here ,
Aug 20, 2020

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I can report that I've also had issues with the latest release of Photoshop, really bad performance when resizing, the Wacom pressure with windows ink is annoying and a weird bug where switching a layer on and off wouldn't hide or reveal it on the canvas. I am on windows 10, rtx 2080, ryzen 9 3950, 16gb ram.

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Aug 20, 2020 0
New Here ,
Aug 20, 2020

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And using grabby hand just now violently twitched the canvas around (overscrolling on).

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Aug 20, 2020 0
Most Valuable Participant ,
Aug 20, 2020

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By "weird bug where switching a layer on and off wouldn't hide or reveal it on the canvas"  Do you mean you pen is not usable to select or touch items in the layers palette?  I'm trying to find out what Problem Photoshop users are having when they use Windows INK application interface.  I keep reading users have problem.  This is easy to believe for its Photoshop. Still I would like to create a list of Problem that users are having using Windows INK interface with Photoshop.  

JJMack

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Aug 20, 2020 1
New Here ,
Aug 20, 2020

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I don't think the layer glitch necessarily had anything to do with windows ink, the layer would just not disappear/reappear, the canvas just stayed static when I toggled layers in the layers palette.

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Aug 20, 2020 0
JJMack LATEST
Most Valuable Participant ,
Aug 20, 2020

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I not trying to point to layer palette problems. If you can not hit what you want to hit in the layer palette with you pen that would  be a pen interface problem an Ink problem. It your problem is you can not open an close items in Photoshop UI with you pen its an INK problem.  INK Problems need to be reported to Adobe.  More and more uses are having problems using Photoshop.  Adobe need to address usability problems.  Adobe does not seem good development practices  too many bugs are released.

JJMack

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Aug 20, 2020 0
New Here ,
Aug 20, 2020

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I've had some strange issues too. Most of them are fixed when I close my browser window. I know it sounds unrelated but certain shopping sites seem to be messing with my tablate functions.  I use Chrome and it often happens with Amazon being open and other ad heavy ad sites.  Also this doesn't happen at home on my mac just my windows machine at work. 

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Aug 20, 2020 0