Marquee tool hanging & crop tool crashing after updating to Photoshop 22.3

New Here ,
Mar 29, 2021 Mar 29, 2021

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I up dated to 22.3 on the weekend.  Ever since any tool that uses a marquee tool or had "marching ants", has immense lag and it near impossible to use.  I cant use my heal tool becuase of it.  If i use my marquee tool, it takes about 4 seconds to register the shape, if i then go to move it, it does not move (yes I am using the correctly selected tool).  Also when creating the marquee tool, the marching ants flash intensely and glitch so you cannot see where it is in real time.

Also when I use the crop tool, PS crashes.
I am trying to reinstall a previous version but Adobe keeps haning and not letting me 😞
Any ideas?

 

 

{Thread title edited by moderator}
Thanks


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Bug, Crash or freeze, Performance, Problem or error

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi,

 

We're sorry about the trouble due to Photoshop crashing. Would you mind telling us which operating system are you working on?

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it does, you can check out: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

If the issue persists, You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/3dFRlyi

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Hi,

I'm facing a similar issue. Plus the graphic processor setting is grayed out. Neither can I check the box nor can i select advances settings.

 

Please help.

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